Payroll Administrator
5 months ago
The Pension Payroll Administrator ensures that a professional and efficient administration payroll service is provided to members of the BT Pension Scheme and does so in accordance with BTPSA’s service contracts and agreed administrative procedures.
**Main tasks & responsibilities**:
- Process members’ pension benefits based on their entitlements under the rules of the pension scheme and legislation.
- Update relevant pension administration databases and systems e.g. Profund.
- Communicate pension payment information to members, both verbally and in writing, and to resolve member’s queries.
- Maintain systems to ensure accuracy of information and the corresponding correct pension payments.
- Document work processes and provide assistance to the other members of the Pension Administration teams.
- Provide and assist with “on-job” training to the Team, as required.
- Assist with one-off projects.
- Advise and liaise with external organisations/clients on pension adjustments, payments and communications.
- Undertake work in different teams within Pension Administration according to business need.
- Undertake specific additional roles, dependent upon the team on which they are working.
**Essential knowledge, skills & experience**:
- Strong information technology experience
- Strong customer care skills with the ability to communicate / interact at all levels within the organisation and external to the organisation
- Strong diagnostic, analytical and process skills
- Ability to work under pressure
- Strong IT and Microsoft Office skills,
- A positive and professional attitude
- Strong interpersonal skills
- Strong communication skills
- The ability to work to deadlines and manage workload appropriately
**Desirable knowledge, skills & experience**:
- Experience within Pensions / and or Payroll Administration or analysis
- Experience in pension software products, e.g. Profund or other Pension administration platforms
- Strong Maths and English GCSE or equivalent qualification
**Job Types**: Full-time, Fixed term contract
Contract length: 6 months
**Benefits**:
- Additional leave
- Company pension
- Free parking
- Life insurance
- On-site parking
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Chesterfield: reliably commute or plan to relocate before starting work (required)
Work authorisation:
- United Kingdom (required)
Work Location: Hybrid remote in Chesterfield
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