HR Executive

6 months ago


London, United Kingdom SilverDoor Ltd Full time

This is an exciting opportunity to join our growing HR team. As a HR Executive you will provide HR advice and support to the company and our employees. This position is instrumental in ensuring the delivery of a reliable and comprehensive HR service across our UK and international offices. The role provides the opportunity to assist the Head of HR and Chief People Officer with all aspects of HR including employee relations, HR administration, HR project work, and supporting the delivery of the SilverDoor academy.

Connections are at the core of our company; you will be engaging with managers throughout the business and all our employees so the natural ability to authentically connect and build professional relationships throughout the company is essential.

Please note that this role is full-time (Monday-Friday) from office.

**Responsibilities**:

- Provide professional HR advice and guidance in line with company policy and procedures to employees and managers in all areas of the employee lifecycle including performance management, absence management, parental leave, disciplinaries, and escalating issues where required.
- Manage absences within the company ensuring that relevant processes are followed, and forms are completed.
- Provide advice to managers in relation to their responsibilities for managing sickness absence and assist by attending absence meetings to understand reasons for frequent absences and advise on next steps.
- Support the HR team in the preparation of documentation for internal processes such as disciplinary, grievances, and performance management.
- Conduct investigations for ER matters such as repeated lateness, absences, not following procedures
- Manage the probationary period for all new starters ensuring review meetings are held at 2, 4 and 6 month stages, and letters are issued to confirm the outcome of the probationary period.
- Prepare monthly payroll reports for all global offices and send to Payroll Manager by the payroll deadline.
- Prepare regular reports for areas such as holiday usage, right to work, employee turnover, employment anniversaries.
- In conjunction with the Head of HR and Chief People Officer, create and review HR policies, procedures, and handbooks throughout our global offices
- Work with our marketing team on internal communication documents
- Providing proactive and efficient administrative support across all HR processes such as preparing promotion letters, maintaining parental leave data, supporting with the annual appraisal programme, and analysis
- Ensure that all HR databases and spreadsheets used for the reporting of HR data are accurate and always maintained
- Deliver HR services and respond to internal and external enquires in a professional and timely manner
- Manage building access via a fob system
- Maintain complete confidentiality of HR issues within the HR team
- Support with the coordination of SilverDoor’s annual academy programme when required
- Lead with charity activities as a working group in the company
- Support with our employee onboarding and induction process as required
- To be a SilverDoor ambassador, upholding the standards of the company and HR function

**Experience**:

- A minimum of 2 years’ experience in fast paced generalist HR role
- Sound understanding and execution of HR policies and procedures
- Previous employee relations experience

**Qualifications**:

- CIPD qualification or working towards would be desirable but not essential if you are able to demonstrate HR experience and knowledge

**Skills**:

- Ability to work in a flexible HR environment
- Detailed and takes pride in completing work to a high standard
- Hard working and positive approach to work
- Ability to multitask, effectively prioritise and manage workloads
- Able to engage and work effectively at senior and non-management levels
- Ability to work with complete confidentiality
- Able to empathically navigate conversations and scenarios

**Who we are**:
We are the world’s leading provider of corporate serviced apartments. Working directly with over 1,700 property operators, we provide our clients and customers with the largest collection of serviced apartments in the world with over 320,000 apartments in 113 countries. We pride ourselves on the personal and friendly service we deliver which sets us apart from the competition and ensures our clients return to us time after time.

As a company we operate across offices in London, Lancaster, Madrid, Denver, Singapore and Hyderabad and place great value on each member of our team, referred to affectionately as our ‘SilverDoorians’. We make sure our people are rewarded for their hard work and look forward to coming to work each day.

**Benefits**:
Our offices are primed to engender a team atmosphere, with breakout spaces provided for you to enjoy time with your colleagues, In addition to a fantastic work environment, you can look forward to a vibrant social scene outside the workplace with event


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