Senior Customer Service Advisor

2 weeks ago


Chester, United Kingdom Page Personnel - UK Full time

Excellent Hybrid role with training
- Global Food Manufacturing Business

**About Our Client**:
The company is an established FMCG firm located in Chester. With a sizeable workforce, they have a significant presence in the market and are known for their consistent innovation and quality products.
- Handle customer inquiries and provide product information promptly.
- Resolve customer complaints to the highest level of satisfaction.
- Work closely with other team members to meet the team's objectives.
- Contribute to team effort by accomplishing related results as needed.
- Keep records of customer interactions and transactions.
- Continually improve knowledge of company products and services.
- Communicate and coordinate with internal departments.

**The Successful Applicant**:
A successful Customer Service Specialist should have:

- Experience in the Customer Management / Customer Services in a complex environment such as FMCG with a focus on customer satisfaction.
- Strong communication skills, both verbal and written.
- Ability to work in a team environment and independently when required.
- Proficiency in using customer relationship management software.
- Excellent problem-solving skills and a strong attention to detail.

**What's on Offer**:

- Competitive salary range of 24,300 - 27,500 GBP per year. (plus overtime options and company performance bonus)
- Hybrid working (3 days office, 2 days homebased)
- Every 1 in 10 weeks this role will work with an earlier start time of 7.30am (usual working hours are 8.30 to 5pm)
- Opportunity to work in a dynamic FMCG industry.
- Permanent job status with stability and growth potential.
- Located just outside of the vibrant city of Chester.
- Contact
- Katy Bevan
- Quote job ref
- JN-032024-6355321
- Phone number
- +44 151 255 3751



  • Chester, United Kingdom Nuffield Health Full time

    HEAD OFFICE Customer Services Advisor Customer Services Advisor Chester | Customer Services | Permanent | Full Time Salary £19,617.00 per annum Our Sales & Services department currently have an internal opportunity for a Customer Services Advisor. Continue your journey with us whilst we’ll support you to be your best. The Grosvenor Hospital has...


  • Chester, United Kingdom MB Group Full time

    **About the role of Administrator / Customer Service Advisor** - Ensure that the customer’s information is recorded and updated - Place orders on behalf of clients and customers - Answer all calls professionally and quickly **What you’ll need;** - Excellent levels of customer service - Have excellent planning and organisational skills - Work efficiently...


  • Chester, United Kingdom Pendragon Plc Full time

    Customer Service Advisor Location: Ford Chester Part Time- 16 Hour Contract (Weekend Position) A basic salary of £10,400 and a bonus of £1,600 and pension, critical illness pay, life assurance, single health care, 23 days holiday (pro rata), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales...


  • Chester, United Kingdom Swansway Peugeot Chester Full time

    **Customer Service Advisor Apprentice** **The Role of a Customer Service Advisor**: As a Customer Service Advisor, you will develop the ability to interpret customer and business needs using technology and resources to deliver first-class customer service. The role of a Service Advisor typically involves: - Interpreting customer concerns and liaising with...

  • Service Advisor

    4 weeks ago


    Chester, United Kingdom Pendragon Full time

    **Service Advisor** **Evans Halshaw Ford Chester** **Salary of £24,465 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service Advisor...


  • Chester, United Kingdom Page Personnel Secretarial & Business Support Full time

    Our client is currently recruiting a Customer Support Advisor based in their Head Office in Chester. It is a busy phone based role which includes order capturing, up-selling/cross-selling key products, being a customer service channel for their licensees,building relationships with their logistics and supplier partners as well liaising with the internal...


  • Chester-le-Street, United Kingdom Specsavers Full time

    **Customer Service Advisor** **Store:Specsavers Chester-Le-Street** **Hours: Full time - 40 hours (weekend working is essential)** **Benefits: Additional birthday day off, Specsavers perks programme, staff, friends and family discounts, Wecare & Headspace, enhanced family & sick leave** **_ Full Training provided - with great progression...


  • Chester, United Kingdom Blue Arrow Full time

    We are looking for Full Time Customer Service Advisor to work with one of the UK's largest banks based in Chester, Cawley House, Chester Business Park, CH4 9FB, company well known for putting their customers at the heart of everything they do. If you are motivated and helpful person with a passion for providing exceptional customer service, then we would...


  • Chester, United Kingdom 3R Consulting Ltd Full time

    3R Consulting are recruiting a Customer Sales Advisor in Chester, CheshireWorking with customers via telephone and digital media handling queries, taking and processing orders. Building strong relationships and providing outstanding customer service is at the heart of this role.You will call regular customers weekly and process orders, selling key brands...


  • Chester, United Kingdom Blue Arrow Full time

    Are you passionate about delivering great customer service? Do you enjoy talking to people and helping them resolving their issues? Would you like to work for one of the greatest UK bank? If so, we have great job opportunity for you! We are looking for Customer Service Advisor to work with one of the UK's largest banks based in **Cawley House, Chester...

  • Customer Advisor

    4 weeks ago


    Chester, United Kingdom Optigram Full time

    Eyemazy is an international franchise that creates stunning iris photos of our customers eyes. Within just a few minutes we turn this characteristic feature into a personal piece of art. Customers can choose between different sizes, materials as well as various customizations and effects. We are excited to launch our newest shop in Chester - the first in the...


  • Chester, United Kingdom Travail Employment Group Ltd Full time

    Customer Service Administrator£23,795 - £25,000 per annum (depending on skills and abilities) Commutable from Chester (Eccleston, Farndon,Tattenhall) and Wrexham Rossett) **Additional benefits**: - Friendly team. - Rural beautiful office space. - Full training provided. **The Role**: Our client is a well-established company who provide a fast and...


  • Chester, United Kingdom Cheshire West & Chester Full time

    **Senior Customer Services Representative**: Cheshire West and Chester Council brings a fresh and energetic approach to providing top quality services for its customers and communities. West Cheshire is a place where everyone can Thrive - through our core values of Teamwork, Honesty, Respect, Innovation, Value for Money, and Empowerment. Cheshire West and...


  • Chester, United Kingdom Page Personnel - UK Full time

    Excellent Hybrid Customer Service role - Large FMCG brand **About Our Client**: The organisation is a prominent player in the FMCG industry with an employee base of over 500. It is well-known for its commitment to high-quality products and exceptional customer service, making it a leader in its sector. The company operates from its Chester location, where...

  • Service Advisor

    4 weeks ago


    Chester, United Kingdom Premier Automotive Full time

    Here at Premier Recruitment we have exciting opportunities for Non-Brand Certified Service Advisor. The positions are located at our Chester Centre. WHAT WE CAN OFFER YOU Basic Salary £28,000 OTE £36,000 22 days holiday plus bank holidays AND your birthday off! 1 car per employee via a salary sacrifice scheme; a brand new vehicle after 6 months of...


  • Chester, United Kingdom Cheshire West and Chester Council Full time

    Cheshire West and Chester Council brings a fresh and energetic approach to providing top quality services for its customers and communities. West Cheshire is a place where everyone can Thrive - through our core values of Teamwork, Honesty, Respect, Innovation, Value for Money, and Empowerment. Cheshire West and Chester Council offers a dynamic and...

  • Service Advisor

    3 weeks ago


    Chester, United Kingdom Premier Automotive Full time

    Here at Premier Recruitment we have exciting opportunities for Non-Brand Certified Service Advisor. The positions are located at our Chester Centre.WHAT WE CAN OFFER YOUBasic Salary £28,000 OTE £36,00022 days holiday plus bank holidays AND your birthday off!1 car per employee via a salary sacrifice scheme; a brand new vehicle after 6 months of...

  • Service Advisor

    3 weeks ago


    Chester, United Kingdom Premier Automotive Full time

    Here at Premier Recruitment we have exciting opportunities for Non-Brand Certified Service Advisor. The positions are located at our Chester Centre.WHAT WE CAN OFFER YOUBasic Salary £28,000 OTE £36,00022 days holiday plus bank holidays AND your birthday off!1 car per employee via a salary sacrifice scheme; a brand new vehicle after 6 months of...


  • Chester, United Kingdom Randstad Perm Professionals Full time

    A leading Welsh public sector organisation is looking for an experienced People Services Senior Advisor to join their team.The ideal candidate will be able to enhance the people proposition by ensuring top HR operating standards, be first line support for advice to managers, support the full employee life cycle and add value to attracting new talent.Roles &...


  • Chester, United Kingdom Page Personnel - UK Full time

    Excellent part time role available - 20 hours - Monday to Friday (Hybrid) **About Our Client**: Our client is a well-established organisation in the not for profit and charities sector. With a sizeable team, they are committed to providing high-quality services to their community and making a positive impact in Chester. - Provide excellent customer service...