Customer Service Advisor Full Time, Chester

3 weeks ago


Chester, United Kingdom Blue Arrow Full time

Are you passionate about delivering great customer service?

Do you enjoy talking to people and helping them resolving their issues?

Would you like to work for one of the greatest UK bank?

If so, we have great job opportunity for you

We are looking for Customer Service Advisor to work with one of the UK's largest banks based in **Cawley House, Chester Business Park, CH4 9FB**, an organisation known for putting their customers at the heart of everything they do.

**So what's involved?**
You will take inbound customer calls and do your best to help the person at the other end of the line.
You will show care and understand what matters to them and if you don't know the answer then you'll have access to plenty of colleagues that do.
From day one you will learn all about the bank's products, processes and systems and you'll learn how to respond to queries quickly and become better every day.

Role**:Customer Service Advisor - Telephony based role (call centre)**
Salary**:£10.60 per hour**
Contract: Ongoing, 6 months minimum - strong possibility of becoming a permanent role
Hours**:Full Time -** **35 hours per week between 9am and 7pm - 5 days out of 7 (including weekends).**

**This is office-based role, not remote.**

If you consider yourself to be dynamic, energetic and "like People" this is a great opportunity to build on those skills in a warm and friendly environment.

**The sort of person we are looking for**:

- You're a people person - working with your team to provide a really crucial service to millions of customers.
- Passion to put yourself in the customers shoes, show empathy and be dedicated to resolving their query.
- The commitment to deliver on your promises and going above and beyond for your customer.

There is no need for any previous financial services experience as you will be provided all the training required across a comprehensive training programme.

**Benefits**:

- Full paid training
- Weekly pay
- Generous holidays with 28 days per year
- Employee of the Month rewards
- Competitive pay rate/Overtime

So, if you are looking for a challenging role where you can expand your skill set with a company that will support your career progression, then this could be the perfect job for you. Get in touch with us today



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