Customer Service Advisor

2 months ago


ChesterleStreet, United Kingdom Specsavers Full time

**Customer Service Advisor**

**Store:Specsavers Chester-Le-Street**

**Hours: Full time - 40 hours (weekend working is essential)**

**Benefits: Additional birthday day off, Specsavers perks programme, staff, friends and family discounts, Wecare & Headspace, enhanced family & sick leave**

**_ Full Training provided - with great progression opportunities_**

**Customer Service Experience is preffered for this role**

Looking for a new and varied role?

We are looking for a customer focused** Customer Service Advisor.**

**Great customer skills are essential for this role**.
- You will assist in the operation of the store to achieve sales targets and the delivery of excellent levels of customer service through the efficient answering of the telephone,
- Booking and confirming appointments
- Appropriate direction of enquiries
- The face of the store

**What will success look like in the role?**
- Customers have their calls answered in a prompt, clear and friendly manner, and their needs are satisfied.
- Appointment bookings are managed so that maximum numbers of customers are seen.
- Your role is a vital contributor to team effectiveness and a culture of continued learning is in place.
- Potential to become an Optical Assistant for the right person



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