Customer Services Advisor

1 month ago


Chester, United Kingdom Nuffield Health Full time

HEAD OFFICE
Customer Services Advisor

Customer Services Advisor

Chester | Customer Services | Permanent | Full Time

Salary £19,617.00 per annum

Our Sales & Services department currently have an internal opportunity for a Customer Services Advisor. Continue your journey with us whilst we’ll support you to be your best.

The Grosvenor Hospital has remained Chester's leading private hospital since 1975. We deliver a comprehensive range of treatments and services, working alongside our dedicated team of expert consultants and nurses. Excellent nurse / patient ratio to allow you to deliver the high-quality care you want. We have brand new theatres and modern ward environment.

The opportunity

**As our Customer Services Advisor you will**:
Handle customer enquiries (both via telephone and website), supplying customers with information about the services offered at the hospital

To support the definition, development, communication and implementation of business development and marketing plans & activities (arrange consultant lead patient open events etc.)

Ensure all customer interaction is undertaken in a timely manor

Log enquiries on the Hospital CRM and oversee the customer journey

Provide customers with information regarding Hospital services and treatments ensuring all requirements/queries are dealt with effectively

The person

**To succeed as a Customer Services Advisor, you will need**:
Excellent customer service skills

Proven experience in customer service

Excellent written and verbal communication skills

Excellent interpersonal skills and a good level of IT literacy

Good organisational skills

Key information about the role.

You will liaise directly with customers, answering all Sales and Service enquiries. Prepare quotations for hospital services and contribute to business development, marketing and communication initiatives to promote the services of the hospital throughout the local community.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. From physiotherapy to a season ticket loan, private healthcare, a cycle to work scheme and more. At Nuffield Health, we’ll take care of what’s important to you.

Join Nuffield Health and create the future you want, today.

It starts with you.



  • Chester, United Kingdom Page Personnel - UK Full time

    1 month temp role - Weekly pay **About Our Client**: Our client is a leading not-for-profit organisation with a strong national presence in the UK. They provide essential services to communities, and with over 500 employees, they are committed to making a significant impact in their sector. As a Customer Service Advisor you will be: - Making outbound...


  • Chester, United Kingdom Pendragon Full time

    **Customer Service Advisor** **Location: Ford Chester** **35 Hour Contract** **A basic salary of £19,026 with bonus potential, pension, critical illness pay, life assurance, single health care, 23 days holiday (pro rata), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services.** Are you a confident...


  • Chester, United Kingdom Pendragon Full time

    **Customer Service Advisor** **Location: Ford Chester** **Part Time** **Competitive salary with bonus, pension, critical illness pay, life assurance, single health care, 23 days holiday (pro rata), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services.** Are you a confident customer service superstar...


  • Chester, United Kingdom Page Personnel Full time

    Chester Based Company - Mon - Fri - No Weekends **About Our Client**: Page Personnel are proud to be supporting this client. This company is dedicated to providing their customers with a first class customer service. Deliver an outstanding customer service while effectively managing you workload Liaise with other departments, i.e, Finance and Account...


  • Chester, United Kingdom Inchcape Full time

    **Bravoauto Chester - Customer Service Advisor** **£24,995.25 (+ OTE + Employee Benefits)** **Package Description** At bravoauto, we are all about rewarding hard work, that’s why we offer a benefits package with great perks from vehicle discounts to mental health support and much more - **Family Friendly** - Enhanced family friendly policies, giving...


  • Chester, United Kingdom Inchcape Full time

    **Bravoauto Chester - Customer Service Advisor** **£24,000 (OTE £28,020 + Employee Benefits)** **Benefits** We are all about rewarding hard work at Inchcape and as a Customer Service Advisor you’ll receive a competitive basic salary and fantastic range of benefits including; - Vehicle purchase discounts - There are plenty ways that you & your family...


  • Chester, United Kingdom Pendragon Plc Full time

    Customer Service Advisor Location: Ford Chester Part Time- 16 Hour Contract (Weekend Position) A basic salary of £10,400 and a bonus of £1,600 and pension, critical illness pay, life assurance, single health care, 23 days holiday (pro rata), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales...


  • Chester, United Kingdom Pendragon Vehicle Management Full time

    Customer Service Advisor Location: Ford Chester Part Time- 16 Hour Contract (Weekend Position) A basic salary of £10,400 and a bonus of £1,600 and pension, critical illness pay, life assurance, single health care, 23 days holiday (pro rata), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales...


  • Chester, United Kingdom Pendragon Vehicle Management Full time

    Customer Service Advisor Location: Ford Chester Part Time- 16 Hour Contract (Weekend Position) A basic salary of £10,400 and a bonus of £1,600 and pension, critical illness pay, life assurance, single health care, 23 days holiday (pro rata), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services. ...


  • Chester, United Kingdom Pendragon Vehicle Management Full time

    Customer Service Advisor Location: Ford Chester Part Time- 16 Hour Contract (Weekend Position) A basic salary of £10,400 and a bonus of £1,600 and pension, critical illness pay, life assurance, single health care, 23 days holiday (pro rata), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales...


  • Chester, Cheshire, United Kingdom Specialist Motor Finance Full time

    Customer Service Advisor - up to £24,000 - Hybrid working - Monday - Friday 9am - 5pmSpecialist Motor Finance offer hire purchase agreements to customers who are not accepted by the mainstream lenders through a panel of motor introducers.Established in 2014, SMF have built up a reputation for providing a strong product range, offering quick decisions...


  • Chester, United Kingdom Aurora Telecom Full time

    Customer Service AdvisorChesterSalary - £22,308 Full TimePermanent 37.5hrs (Rotational shifts betweenour operationalhours of 09:00 - 21:00, inclusive of every other Saturday)Aurora Telecom, an exciting and fast-growing call centre based in Chester, is now hiring for a number of positions in customer service, for our call centre.At Aurora we are proud to...


  • Chester, United Kingdom Aurora Telecom Full time

    Customer Service AdvisorChesterSalary - £22,308 Full TimePermanent 37.5hrs (Rotational shifts betweenour operationalhours of 09:00 - 21:00, inclusive of every other Saturday)Aurora Telecom, an exciting and fast-growing call centre based in Chester, is now hiring for a number of positions in customer service, for our call centre.At Aurora we are proud to...


  • Chester, United Kingdom Specialist Motor Finance Limited Full time

    **Customer Service Advisor - up to £24,000 - Hybrid working - Monday - Friday 9am - 5pm** Specialist Motor Finance offer hire purchase agreements to customers who are not accepted by the mainstream lenders through a panel of motor introducers. **About the role** In addition to general and varied customer requests the customer service team also have...

  • Service Advisor

    1 month ago


    Chester, United Kingdom Auto Skills UK Full time

    SERVICE ADVISOR Basic Salary - £24,250 OTE £31,000 Plus Working Hours - 44 Hours including 1 in 2 Saturday Mornings Location - Chester Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service. Responsibilities of a Service Advisor - Take Service Department...


  • Chester, United Kingdom Northreach Full time

    Customer Service Adviser - Chester - On-Site Northreach is a dynamic recruitment agency that connects businesses with top talent in the financial services, fintech and digital sectors. Our mission is to provide a seamless and personalised recruitment experience for clients and candidates, and to create a positive work environment that encourages equality,...


  • Chester, United Kingdom JOB commercial Full time

    Customer Service Advisor - Chester - £Negotiable. - Monday to Friday working hours - Hybrid working - 3 days office based, 2 home working - 25 Days holiday + bank holidays - Birthday Off - Life Assurance and Service Reward Scheme - Westfield Health Plan - Specsavers Eye Care Voucher - Pension Scheme - Cycle to Work, Refer a Friend, Sell Holiday Scheme and...


  • Chester, United Kingdom JOB commercial Full time

    Customer Service Advisor - Chester - £Negotiable. - Monday to Friday working hours - Hybrid working - 3 days office based, 2 home working - 25 Days holiday + bank holidays - Birthday Off - Life Assurance and Service Reward Scheme - Westfield Health Plan - Specsavers Eye Care Voucher - Pension Scheme - Cycle to Work, Refer a Friend, Sell Holiday Scheme and...


  • Chester, United Kingdom Adapt Recruitment Full time

    Our client based on the outskirts of Chester are looking to add a Customer Services Advisor to their team on a permanent basis. **Key Duties**: - To deal with day-to-day customer queries - To respond to secure messaging in a prompt and professional manner. - To receive and respond courteously and efficiently to all customer enquiries. - To ensure that all...


  • Chester, United Kingdom Adecco UK Full time

    Adecco are proudly recruiting for a **Customer Service Advisor** for our industry-leading client based in a modern, head office location in Chester. You will be responsible for supporting and assisting customers with any queries. This is a great opportunity to join a friendly, engaging and forward-thinking team in an absolutely amazing...