Trainee Service Desk Employee
4 weeks ago
Are you a tech-savvy individual with a passion for problem-solving and a desire to kick-start your career in Audio Visual and IT support? We have a fantastic opportunity for you Join our team as a Trainee Service Desk Employee and embark on a journey of growth and learning in the dynamic world of AV-IT technology.
At **Perfect Octave** we are a leading player in the AV industry, providing cutting-edge solutions and support to a diverse range of clients. Our commitment to innovation and excellence has earned us a reputation as a trusted partner in the digital landscape.
**Position: Trainee Support Desk Employee**
**Location: Eaton Socon**
**Key Responsibilities**:
- Log and track incoming service requests and incidents in our ticketing system.
- Collaborate with experienced AV professionals to troubleshoot and resolve hardware, software, and network problems.
- Develop a deep understanding of our products, services, and technical processes to provide accurate and timely assistance.
- Continuously learn about new technologies and stay updated on industry trends to better assist clients.
- Escalate complex issues to senior technicians or specialized teams when necessary.
- Contribute to the creation and maintenance of knowledge base articles and user guides.
**Qualifications**:
- 3 'A' Levels or equivalent; relevant technical certifications or coursework is a plus.
- Enthusiasm for technology and a strong willingness to learn.
- Excellent communication skills, both written and verbal.
- Customer-focused mindset with a dedication to delivering top-notch service.
- Problem-solving skills and the ability to remain composed under pressure.
- Basic understanding of computer hardware, software, and operating systems.
- Ability to work both independently and as part of a team.
- Prior customer service experience is advantageous but not mandatory.
**What We Offer**:
- Comprehensive training program to equip you with the skills and knowledge needed for success.
- Mentorship from experienced IT professionals who are invested in your growth.
- A supportive and collaborative work environment that values your input.
- Opportunities for career advancement and skill development.
- Competitive compensation and benefits package.
- Exposure to a wide variety of technologies and industries.
**Salary**: £25,000.00-£30,000.00 per year
**Benefits**:
- Company events
- Company pension
- Gym membership
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- St Neots, PE19 8JH: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
Reference ID: Trainee Support Desk Employee
-
Trainee Sign Installer
1 month ago
St. Neots, United Kingdom Redwood Appointments Full timeA great new role for a Trainee Sign Installer has come in for a reputable and growing company based in St Neots, to train to become a Sign Installer, working across the UK, with an experienced Installation team. You will be trained in various tasks - including installing signs and banners and building wraps - which involve working at different...
-
Service Desk Analyst
4 weeks ago
St. Philips, United Kingdom IMT Resourcing Solutions Full timeWe are working with a growing MSP who are seeking an IT Service Desk Analyst to support with 1st / 2nd Line Support within a busy Service Desk. With clear career progression into 3rd Line and Security on the horizon. This is a great opportunity for someonewith previous experience working on a Service Desk to take the next step in their career. What will you...
-
Hire Desk Co-ordinator
4 weeks ago
St. Neots, United Kingdom 1st Choice Recruitment Full timeHire Desk Controller based Near St Neots £24 - £30k plus Bonus Scheme. About you.. This position is an office-based position, within a busy but relaxed atmosphere. We are looking for applicants who are well presented with excellent customer service skills and a professional manner. If you are comfortable in customer service and sales situations, can...
-
Service Desk Administrator
5 hours ago
Chalfont St Peter, Buckinghamshire, United Kingdom Sheridan Ward Recruitment Services Limited Full timeWe are delighted to be working with a lovely company in Chalfont St Peter and they are looking for a Service Desk Administrator to join their driven and determined team! Are you looking to take the next steps in your career in Administration and join a lovely working team and environment? Do you work well in a team? Are you a determined person? Are you able...
-
Service Desk Engineer
6 days ago
St Helens, United Kingdom Senitor Associates Full timeSenitor have partnered with a successful technology company based in St Helens, which has a key focus on providing outstanding customer-service to their clients and which is experiencing successful year on year growth. They are now recruiting for a dedicated and enthusiastic IT Service Desk Engineer to join their successful IT Support team and be responsible...
-
Trainee Administrator
1 month ago
St. Austell, United Kingdom Kier Group Full timeTrainee Administrator We're looking for a **Trainee Administrator** to join our **Natural Resources, Nuclear & Networks Team **based in the** Southwest**. Kier's **Natural Resources, Nuclear & Networks Team** brings the built environment to life, keeping people and businesses connected. In this role, you'll be working on our Southwest Water contract, where...
-
Trainee Client Compliance Administrator
1 month ago
St Helier, United Kingdom Apex Group Full timeTrainee Client Compliance Administrator Location: St. Helier, Jersey Date Posted: Jun 8, 2023 **Description** Do you have a desire to grow your career in Compliance, and are you seeking a new job in Jersey? The Apex Group is looking for a Trainee Administrator in Saint Helier, and the hybrid role comes with an attractive salary and benefits package. As a...
-
Chalfont St Peter, Buckinghamshire, United Kingdom Supply Desk Full time €12 - €15Working with children is full of surprises, joy and fulfilment! Role - Teaching Assistants & Learning Support Assistants Needed Hours - Part Time Start - ASAP Pay - £12-15 per hour Working with children can be extremely rewarding. Being a teaching assistant is a great way to do so. We support a number of schools with finding quality staff that...
-
Chalfont St Peter, Buckinghamshire, United Kingdom Supply Desk Full time €12 - €15Working with children is full of surprises, joy and fulfilment! Role - Teaching Assistants & Learning Support Assistants Needed Hours - Part Time Start - ASAP Pay - £12-15 per hour Working with children can be extremely rewarding. Being a teaching assistant is a great way to do so. We support a number of schools with finding quality staff that...
-
Office Manager
4 weeks ago
St. Neots, United Kingdom Purely Personnel Limited Full timeWe are a rapidly expanding and very successful business, looking to appoint a confident Office Manager to join our busy office. This is a good time to join us, as the business continues to grow and flourish. The role is very varied and will involve: - Overseeing a branch of 15 staff and monitoring absences and holidays for all branch employees. - Managing...
-
Trainee Finance Assistant
4 weeks ago
St. Andrews, United Kingdom Meraki Full timeMeraki Talent are engaged to appoint a permanent Trainee Finance Assistant based in St Andrews (Hybrid Working) paying £21,000 plus a generous benefit package. **The Company** Our client is a prestigious and historical Scottish company which operates across the globe. They are a people-oriented organisation when it comes to their customers and employee’s...
-
Trainee Administrator
1 month ago
St Austell, United Kingdom Kier Group Full timeTrainee AdministratorWe're looking for a Trainee Administrator to join our Natural Resources, Nuclear & Networks Team based in the Southwest.Kier's Natural Resources, Nuclear & Networks Team brings the built environment to life, keeping people and businesses connected. In this role, you'll be working on our Southwest Water contract, where we work on...
-
Teaching Assistants
1 day ago
Chalfont St Peter, Buckinghamshire, United Kingdom Supply Desk Full time €12 - €15Working with children is full of surprises, joy and fulfilment! Do you agree? Role - Teaching Assistants & Learning Support Assistants Needed INTERVIEWS THIS WEEK Location – Chalfont St Peter - (Buckinghamshire) Hours – Part Time Start - ASAP Pay - £12-15 per hour Working with children can be extremely rewarding. Being a teaching assistant is a...
-
Teaching Assistants
2 days ago
Chalfont St Peter, Buckinghamshire, United Kingdom Supply Desk Full time €12 - €15Working with children is full of surprises, joy and fulfilment! Do you agree? Role - Teaching Assistants & Learning Support Assistants Needed INTERVIEWS THIS WEEK Location – Chalfont St Peter - (Buckinghamshire) Hours – Part Time Start - ASAP Pay - £12-15 per hour Working with children can be extremely rewarding. Being a teaching assistant is a...
-
Att Tax Trainee
1 month ago
Bury St. Edmunds, United Kingdom Lovewell Blake Full timeWe are currently looking for ATT Tax Trainees to join our Bury St. Edmunds office. Do you want to work for a company that is the only East Anglian employer to be named a UK Top 20 Apprenticeship provider? Lovewell Blake is a dynamic, supportive and sociable place to work. We will continually support, invest and encourage your training and development to...
-
Support Desk Engineer
4 days ago
St Albans, United Kingdom Connexa Technology Limited Full timeJob Title: Support Desk Engineer Location: St Albans Job Type: Full-Time Key Responsibilities: Provide first and second-line technical support for all IT-related issues. Troubleshoot and resolve issues related to Windows Server, Windows OS 10/11, Office 365, VMWare, and Networking. Assist in the setup, configuration, and maintenance of hardware and...
-
Trainee Recruitment Consultant
5 days ago
St. Pauls, United Kingdom Edmund and Evans Full time**Trainee Recruitment Consultant - St Pauls, London - £40,000 OTE** If you want a career instead of a "job" with perks second to none then keep reading. This role is PERFECT for either graduates/estate agents/anyone with a sales background looking to make a transition, earn a fantastic living, and be trained by the best in the industry. Our client who is...
-
ICT Service Desk Analyst
55 minutes ago
Chalfont St Peter, Buckinghamshire, United Kingdom Hamilton Barnes Full time €25,000Job Title IT Support Technician - 3 Positions Available! Introduction Are you a recent Graduate or Service Desk Technician who wants tailored / personalised training working for a Global Media Company? You will be joining a young & dynamic Service Desk Team which offers personal training to all new starters with quick and progressive career paths to...
-
1st Line Support Help Desk
1 month ago
St. Neots, United Kingdom Perfect Octave Ltd Full timeJob Overview: **Duties**: - Build and maintain a good relationship with clients. - Book Engineers to attend calls - Quote for and order replacement parts - Review all documentation and update the knowledge base with any new knowledge - Collaborate with the team to escalate complex problems **Skills**: - Excellent communication skills to effectively...
-
Support Desk Engineer
2 days ago
St. Albans, United Kingdom Connexa Technology Limited Full timeJob Title: Support Desk Engineer Location: St Albans Job Type: Full-Time Key Responsibilities: Provide first and second-line technical support for all IT-related issues.Troubleshoot and resolve issues related to Windows Server, Windows OS 10/11, Office 365, VMWare, and Networking.Assist in the setup, configuration, and maintenance of hardware and software...