Erostering Support Officer

5 months ago

York, United Kingdom York and Scarborough Teaching Hospitals NHS Foundation Trust Full time

Are you passionate about systems and looking for a new challenge? The eRostering service is expanding and we are looking for a highly motivated and ambitious individual to join the eRostering Team on a fixed term and full-time basis.

The role of eRostering Support Officer is a varied and busy role in which the post holder will provide in-depth systems support and guidance to our end-users across the wider organisation, as well as assisting with implementation of new unit onto the Health Roster system.

You will have good communication and organisational skills and also be able to work using initiative. You will pay close attention to detail and have the enthusiasm and drive to gain a thorough understanding of our software. You will strive to become one the Trust’s super-users in all aspects of the system in terms of its functionality and scope.

Previous applicants need not apply.

To assist the eRostering Manager and eRostering Facilitator to ensure the delivery of a high quality service and to provide support to the overall administration, configuration and maintenance of the HealthRoster software including support to any future implementation to new areas.

The post holder will provide a thorough understanding of the HealthRoster software and to be able to communicate systems information to all staff at all levels. Providing efficient and customer-focused support to systems users the post holder will respond to requests for assistance, as well as maintaining the system on a day to day basis.

To support and promote the on-going use of eRostering in the Trust through direct training delivery to new and existing product users, software configuration and maintenance, and advising on effective eRostering practice.

Our benefits

**We offer a range of benefits to support our staff including**:
Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants

27 days holiday rising to 33 days (depending on NHS Trust service)

A variety of different types of paid and unpaid leave covering emergency and planned leave

Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme

NHS Car Lease scheme and Cycle to Work scheme

An extensive range of learning and development opportunities

Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

**A full description of the role is available in the attachment**: job description.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

COVID-19 Vaccination Requirements

Our Trust continues to strongly encourage our staff to be vaccinated against COVID19, this remains our best defence to protect our patients, ourselves and everyone else.

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