Dedicated Support Officer

2 months ago

York, United Kingdom Securitas Security Services Full time

?? Looking for a career where your skills make a real difference? Join us as a Dedicated Support Officer working 36 hours per week across Days, Nights and Weekends covering a prestige shopping centre in York. �?

?? But it's not just about security - your excellent customer service skills ensure a positive experience for all. And with your ability to work seamlessly in a team and your IT literacy ??, you'll thrive in our collaborative environment. Join us in protecting what matters most. ??

?? Apply now and embark on a fulfilling career as a Relief Security Officer covering York and surrounding areas �?

Pay Rate: £13.00ph

Contracted Hours: 36 per week

Shift Pattern: Days, Nights & weekends

As a Dedicated Support Officer, you will provide security services at a prestige shopping centre . Protecting the customer's employees, property and other assets in line with the relevant Assignment Instructions and site-specific customer requirements. Delivering the highest levels of customer service which consistently demonstrate Securitas' core values of Integrity, Vigilance and Helpfulness.

About the Role
  • Meet and greet all staff, visitors and contractors in a professional and personable manner
  • Deliver a consistently high-end customer focused experience
  • Respond appropriately to varying and fast changing priorities
  • Prevent and deter unauthorised access to the site
  • Monitor fire alarms, intruder alarms and CCTV
  • Conduct internal & external patrols & duties
  • Maintain all logbooks and records, ensure all paperwork is completed in a timely fashion and conduct effective handover procedures
  • Record and report all faults, health and safety hazards and unsafe working practices to management
  • Manage keys and perform locking and unlocking duties as detailed in the Assignment Instructions
  • Ensure any equipment provided by the customer and Securitas is managed in accordance with procedures detailed in the Assignment Instructions
  • To provide support, guidance and information to all staff, visitors and contractors whilst ensuring safeguarding of the premises
  • Undertake any other duties as requested by Management
Essential Skills
  • SIA Licence (Desirable but not essential as the right training can be given)
  • CCTV Licence (Desirable but not essential as the right training can be given)
  • Right to work in the UK and have a five-year checkable history
  • Access to vehicle/good transport links
  • Able to get to the Site on-time for your shifts (reasonable commute)
  • Minimum of 1 years experience in the Security Industry
  • Excellent customer service and communication skills
  • Works on own initiative and as part of a team
  • Computer literate
  • Ability to practice our values of Integrity, Helpfulness and Vigilance
  • Hard working and organised

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