Dedicated Support Officer
4 months ago
Looking for a career where your skills make a real difference? Join us as a Dedicated Support Officer working 36 hours per week across Days, Nights and Weekends covering a prestige shopping centre in York.
But it's not just about security - your excellent customer service skills ensure a positive experience for all. And with your ability to work seamlessly in a team and your IT literacy , you'll thrive in our collaborative environment. Join us in protecting what matters most.
Apply now and embark on a fulfilling career as a Relief Security Officer covering York and surrounding areas
Pay Rate: £13.00ph
Contracted Hours: 36 per week
Shift Pattern: Days, Nights & weekends
As a Dedicated Support Officer, you will provide security services at a prestige shopping centre . Protecting the customer’s employees, property and other assets in line with the relevant Assignment Instructions and site-specific customer requirements. Delivering the highest levels of customer service which consistently demonstrate Securitas’ core values of Integrity, Vigilance and Helpfulness.
Job Opportunity
- Meet and greet all staff, visitors and contractors in a professional and personable manner
- Deliver a consistently high-end customer focused experience
- Respond appropriately to varying and fast changing priorities
- Prevent and deter unauthorised access to the site
- Monitor fire alarms, intruder alarms and CCTV
- Conduct internal & external patrols & duties
- Maintain all logbooks and records, ensure all paperwork is completed in a timely fashion and conduct effective handover procedures
- Record and report all faults, health and safety hazards and unsafe working practices to management
- Manage keys and perform locking and unlocking duties as detailed in the Assignment Instructions
- Ensure any equipment provided by the customer and Securitas is managed in accordance with procedures detailed in the Assignment Instructions
- To provide support, guidance and information to all staff, visitors and contractors whilst ensuring safeguarding of the premises
- Undertake any other duties as requested by Management
Essential Skills
- SIA Licence (Desirable but not essential as the right training can be given)
- CCTV Licence (Desirable but not essential as the right training can be given)
- Right to work in the UK and have a five-year checkable history
- Access to vehicle/good transport links
- Able to get to the Site on-time for your shifts (reasonable commute)
- Minimum of 1 years experience in the Security Industry
- Excellent customer service and communication skills
- Works on own initiative and as part of a team
- Computer literate
- Ability to practice our values of Integrity, Helpfulness and Vigilance
- Hard working and organised
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