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Hotel Receptionist

7 months ago


Sutton Coldfield, United Kingdom Suburban Inns Full time

We are a 21-room hotel, based in Sutton Coldfield. We are looking for an enthusiastic individual with a “Can Do” attitude to join our lovely reception team

Duties Include:

- Ensure that you provide an exceptional experience for your guests throughout their stay
- Check-in and check-out of guests
- Take payments
- Ensure the reception area is presentable
- Assign rooms according to guests' requests, whenever possible
- Handle guests' requests and complaints in a professional manner
- Communicate with the housekeeping team to ensure the high standards of cleaning are being maintained.
- Report any maintenance issues to your Manager

Preferred skills:

- Experience is preferable but not essential
- Must be flexible with regards to hours
- Ability to work on your own or work as a part of a team
- Use your own initiative
- Have good written and verbal communication skills
- Be able to work under pressure
- Be organized and demonstrate attention to detail.

**Job Types**: Part-time, Permanent
Part-time hours: 15-30 per week

**Salary**: Up to £10.42 per hour

**Benefits**:

- Company pension
- Discounted or free food
- On-site parking

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
- Weekend availability

Work Location: In person