Sutton Coldfield Hotel Receptionist

4 days ago


Sutton Coldfield, United Kingdom The Belfry Full time
About Us

The Belfry Hotel & Resort is a leading hotel and spa destination in the Midlands, renowned for its luxurious amenities and exceptional service. Our team is passionate about delivering unforgettable experiences for our guests, and we're committed to creating a warm and welcoming atmosphere that makes everyone feel at home.


Role Overview

This exciting opportunity is a chance to join our dynamic reservations team, where you'll play a key role in ensuring seamless communication with our guests and other departments. As a Reservations Coordinator, you'll be responsible for selling, managing, and upselling our facilities to maximise revenue opportunities, while maintaining excellent inter-departmental relationships.


Key Responsibilities:
  • To provide exceptional customer service and support to our guests
  • To work closely with other departments to ensure smooth delivery of resort services
  • To maintain accurate records and reports of guest bookings and queries

What We Offer:

The Belfry Hotel & Resort offers a competitive salary, ranging from £22,630 - £23,695 per annum, depending on experience and qualifications. You'll also enjoy a range of benefits, including discounted gym memberships, wellness programmes, life assurance, 24-hour GP services, health cash-plans, and much more.


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