Hotel Receptionist
5 months ago
**Paid overtime + incentive scheme + additional service-related holiday + golf discounts + spa discounts + free parking + hotel discounts + food and drink discounts + meals on duty + uniform + reward and recognition scheme + discounts for your friends and family + refer a friend scheme + training & development opportunities.**
We are now recruiting a **Receptionist **to join our team at **Lea Marston Hotel**
**Specifically, you will be responsible for performing the following tasks to the highest standards**:
- To be totally customer focused by consistently delivering excellent customer service with an informed, friendly and effective approach.
- To provide professional, friendly and efficient Reception service to all guests of the hotel, whilst achieving maximum revenue and guest satisfaction.
- Create and take advantage of sales opportunities in order to maximise hotel revenue.
- To welcome all guests on their arrival and assist them in a courteous, helpful manner with registration and when checking out of the hotel.
- Answer telephones promptly and correctly to maximise business and minimise guest frustration.
- Be fully aware of daily activities in the hotel and ensure knowledge of hotel facilities and promote them whenever possible.
- Maintain good working relationships with colleagues in the reception area and other departments of the hotel.
- Take personal responsibility in a guest situation to ensure that it gets resolved efficiently and follow-up to ensure that the guest leaves feeling satisfied.
- Have a flexible approach to the hours you are required to work and always work as a team.
If being a **Receptionist** at **Lea Marston Hotel** is the role for you, we want to hear from you
**Job Type**: Permanent
**Salary**: £23,982.40 per year
Expected hours: 40 per week
**Benefits**:
- Bereavement leave
- Canteen
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site gym
- On-site parking
- Referral programme
**Experience**:
- Customer service: 1 year (preferred)
- Receptionist: 1 year (preferred)
Ability to Commute:
- Sutton Coldfield (required)
Work Location: In person
**Salary**: £23,982.40 per hour
**Benefits**:
- Canteen
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site gym
- On-site parking
- Referral programme
Work Location: In person
-
Hotel Receptionist
5 months ago
Sutton Coldfield, United Kingdom Moor Hall Hotel & Spa Full timeMoor Hall Hotel & Spa, Sutton Coldfield are recruiting for a Receptionist to join our Front of House Team. You will be using a computerised system to handle guest bookings and enquiries, ensuring correct payments and guest requirements are recorded. You will be expected to offer expert information and guidance to guests and visitors whilst actively...
-
Hotel Receptionist
5 months ago
Sutton Coldfield, United Kingdom Moor Hall Hotel & Spa Full timeMoor Hall Hotel & Spa, Sutton Coldfield are recruiting for a Receptionist to join our Front of House Team. You will be using a computerised system to handle guest bookings and enquiries, ensuring correct payments and guest requirements are recorded. You will be expected to offer expert information and guidance to guests and visitors whilst actively...
-
Hotel Receptionist
5 months ago
Sutton Coldfield, United Kingdom Lea Marston Hotel Full time**Paid overtime + incentive scheme + additional service-related holiday + free use of swimming pool and gym + golf discounts + spa discounts + free parking + hotel discounts + food and drink discounts + meals on duty + uniform + reward and recognition scheme + discounts for your friends and family + training & development opportunities.** We are now...
-
Receptionist
5 months ago
Sutton Coldfield, United Kingdom Michels and Taylor (Hotel Redditch) Full time**Job description** **Paid overtime + incentive scheme + additional service-related holiday + golf discounts + spa discounts + free parking + hotel discounts + food and drink discounts + meals on duty + uniform + reward and recognition scheme + discounts for your friends and family + refer a friend scheme + training & development opportunities +tronc.** We...
-
Receptionist
6 months ago
Sutton Coldfield, United Kingdom The Belfry Hotel and Resorts Full timeAbout the role This role is on a zero-hours contract, you will be workingovernight shifts, from 10 pm until 6:30 am. As a Receptionist for The Belfry Hotel & Resort you will make ityour number one priority to deliver an outstanding, lasting impression to allguests arriving and leaving the resort. No task is too big or small when itcomes to our...
-
Receptionist - Zero Hours
6 months ago
Sutton Coldfield, United Kingdom The Belfry Hotel and Resorts Full timeAbout the role As a Receptionist for The Belfry Hotel & Resort you will make ityour number one priority to deliver an outstanding, lasting impression to allguests arriving and leaving the resort. No task is too big or small when itcomes to our guests’ needs. As a Receptionist, it will be your role to: Ensure the efficient running of reception on...
-
Hotel Receptionist
6 months ago
Sutton Coldfield, United Kingdom Michels and Taylor Full time**Paid overtime + paid breaks + incentive scheme + additional service-related holiday + free use of swimming pool and gym + golf discounts + spa discounts + free parking + hotel discounts + food and drink discounts + meals on duty + uniform + reward and recognition scheme + discounts for your friends and family + training & development...
-
Receptionist
6 months ago
Sutton Coldfield, United Kingdom Hand Picked Hotels Full time**About the Company**: Hand Picked Hotels is a beautiful collection of 21 privately owned, luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location, from Scotland to the Channel Islands, offering breath taking views, from vast...
-
Hotel Reception Supervisor
2 weeks ago
Sutton Coldfield, United Kingdom The Belfry Hotel & Resort Full timeThe Belfry Hotel &Resort is an award-winning hotel, home to 300+ luxurious bedrooms and suites,several restaurants and bars, events and meetings spaces, a leisure club andspa. Our three golf courses, including The Brabazon, are recognised as world-class,and home to this year’s Betfred British Masters. Whether you're drawn to ouriconic golf courses, the...
-
Hotel Receptionist
5 months ago
Sutton Coldfield, United Kingdom Suburban Inns Full timeWe are a 21-room hotel, based in Sutton Coldfield. We are looking for an enthusiastic individual with a “Can Do” attitude to join our lovely reception team Duties Include: - Ensure that you provide an exceptional experience for your guests throughout their stay - Check-in and check-out of guests - Take payments - Ensure the reception area is...
-
Receptionist - Zero Hours
4 weeks ago
Sutton Coldfield, Birmingham, United Kingdom The Belfry Hotel and Resorts Full timeAbout the RoleWe are seeking a highly skilled and enthusiastic Receptionist to join our team at The Belfry Hotel & Resort. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring the smooth operation of our reception area.Key ResponsibilitiesManage the efficient running of reception on a daily...
-
Front Desk Associate
3 weeks ago
Sutton Coldfield, Birmingham, United Kingdom The Belfry Hotel and Resorts Full timeAbout the RoleThe Belfry Hotel & Resort is seeking a skilled and friendly Receptionist to join our team. As a Receptionist, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a warm and welcoming experience.Key Responsibilities:Register guests into the hotel and check them outIssue guests keys and...
-
Pa/ Receptionist
5 months ago
Sutton Coldfield, United Kingdom Elitep Full timeDuties for the PA/ Receptionist will include but not be limited to the following: Provide administrative support to the director and management team, including scheduling meetings, appointments, and preparing agendas Manage and maintain accurate and up-to-date records, files, and databases Coordinate travel arrangements, including booking flights and...
-
Receptionist
5 months ago
Sutton, United Kingdom Holiday Inn London - Sutton Full time**Receptionist**: **HI London - Sutton** **:Check out the hotel on our virtual tour! **The Opportunity** Are you passionate about hospitality and providing exceptional guest experiences? We are seeking an enthusiastic and welcoming individual to join our team as a Hotel Receptionist. As the first point of contact for guests, you will be responsible for...
-
Customer Service Ambassador
3 weeks ago
Sutton Coldfield, Birmingham, United Kingdom The Belfry Hotel and Resorts Full timeAbout the RoleThe Belfry Hotel & Resort is seeking a skilled Receptionist to deliver exceptional guest experiences. As a key member of our team, you will be responsible for ensuring the efficient running of reception on a daily basis.Your ResponsibilitiesRegister guests into the hotel and check them outDeposit valuables into the safeIssue guests keys,...
-
Customer Service Ambassador
3 weeks ago
Sutton Coldfield, Birmingham, United Kingdom The Belfry Hotel and Resorts Full timeAbout the RoleThis role is a key part of our overnight operations, working on a zero-hours contract to deliver exceptional guest experiences.As a Receptionist for The Belfry Hotel & Resort, you will be responsible for:Ensuring the efficient running of reception on a daily basisRegistering guests into the hotel and checking them outIssuing guests' keys and...
-
Customer Service Representative
3 weeks ago
Sutton Coldfield, Birmingham, United Kingdom The Belfry Hotel and Resorts Full timeAbout the RoleThe Belfry Hotel & Resort is seeking a skilled Receptionist to provide exceptional guest service and ensure the efficient running of reception on a daily basis.Key Responsibilities:Register guests into the hotel and check them outDeposit valuables into the safeIssue guests keys and ensure adherence to hotel policyProvide excellent guest...
-
Front Desk Associate
1 month ago
Sutton Coldfield, Birmingham, United Kingdom The Belfry Hotel and Resorts Full timeAbout the RoleThis role is an exciting opportunity to join our team as a Receptionist at The Belfry Hotel & Resort. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring the smooth operation of our reception area.Your Key ResponsibilitiesRegister guests into the hotel and check them out,...
-
Front Desk Associate
1 month ago
Sutton Coldfield, Birmingham, United Kingdom The Belfry Hotel and Resorts Full timeAbout the RoleThis role is an exciting opportunity to join our team as a Receptionist at The Belfry Hotel & Resort. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring the smooth operation of our reception area.Your Key ResponsibilitiesRegister guests into the hotel and check them out,...
-
Front Desk Associate
3 weeks ago
Sutton Coldfield, Birmingham, United Kingdom The Belfry Hotel and Resorts Full timeAbout the RoleThis position is an excellent opportunity to join The Belfry Hotel & Resort team as a Receptionist. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring the smooth operation of our reception area.Your Key ResponsibilitiesRegister guests into the hotel and check them out,...