Technical Support Administrator 7871

4 weeks ago


Dronfield, United Kingdom Sue Ross Recruitment Full time

**Duties and key responsibilities**
- Provide excellent customer service and administrative
support to colleagues.
- Ensure the information you give to customers is
correct, inform your manager of any gaps in your product knowledge so that
training can be arranged.
- Handling of customer service issues.
- Effective use of company diary system.
- Make and receive telephone calls.
- Book in returns.
- Use web admin site to administrate returns notes.
- Place customer orders.
- Process order payments and refunds.
- Knowledge and use of shipping carrier systems
- Work area to be kept tidy and clutter free.
- Ensure office space is kept clear and organised.
- Any other tasks relevant to your role.

**Skills and Abilities**
- Attention to detail is essential to this role.
- Excellent organisational skills are essential for this
role.
- Excellent Time management and the ability to work to
deadlines.
- Able to follow verbal and written instructions.
- Strong communication skills
- Ability to work on own initiative.
- Ability to cope well under pressure.
- Self-Motivated with a positive attitude

May we take this opportunity to thank you for expressing an interest in one of our roles and wish you the very best in your search for employment.

**Job Type**: Permanent

Pay: £11.44 per hour

Work Location: In person

Reference ID: 7871



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