Customer Services Executive

4 weeks ago


Manchester, United Kingdom GradBay Full time

Customer Services Executive
- UK leading law firm
- Manchester City Centre
- Office based
- Telephone and face to face client based customer service

Role overview:
This role is an incredible opportunity for someone who is passionate about creating exceptional customer service.

You will have a passion for providing brilliant customer service and will ideally have worked previously in a similar corporate setting. You’ll be the first point of contact for existing and potential new clients, providing accurate and high class servicewhich will help to generate repeat business and recommendations.

A really warm telephone manner alongside customer service skills and experience is essential

Based in the head offices in Manchester city centre, our long-standing client is a leading 100 UK law firm with outstanding working conditions and benefits and a brilliant collaborative, caring culture towards their valued employees.

Key requirements:

- Minimum 3 years telephone based customer service experience is essential preferably within a corporate setting
- Understanding different areas of law would be beneficial but not essential
- Brilliant people skills with a warm, approachable manner
- Sales-minded approach
- IT literate
- Ability to handle and manage personal data with discretion



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