Customer Service Executive

2 weeks ago


Manchester, United Kingdom Metanoia Associates Group Full time

As a Customer Service Executive, you will be a vital part of our customer service team. You will interact with customers, addressing their inquiries, resolving issues, and ensuring they have a positive experience with our products and services.

**Responsibilities**:

- Provide exceptional customer service to clients in person
- Provide accurate information about our products and services
- Assist customers with inquiries, concerns, and requests in a professional and timely manner
- Analyze customer needs and provide appropriate solutions or recommendations
- Upsell products or services to maximize sales opportunities

**Requirements**:

- Strong analytical skills to understand customer needs and provide effective solutions
- Ability to multitask and prioritize tasks in a fast-paced environment
- Must be able to work well independently as well as part of a team

If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you.

**Salary**: From £24,744.32 per year

**Benefits**:

- Company events
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to Commute:

- Manchester (preferred)

Work Location: In person

Application deadline: 13/11/2023



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