Customer Service Executive
2 months ago
Are you passionate about providing exceptional customer experiences? Do you thrive in a dynamic and fast-paced environment? We're seeking a dedicated and enthusiastic Customer Service Executive to join our growing team
**Responsibilities**:
- Respond promptly and professionally to customer inquiries via various face to face channels
- Identify and assess customer needs to achieve satisfaction
- Resolve customer complaints and issues with patience and empathy
- Collaborate with other departments to ensure timely resolution of customer concerns
- Maintain accurate records of customer interactions and transactions
**Skills**:
- Proven experience in a customer service role
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize in a fast-paced environment
- Problem-solving skills and a patient, empathetic approach
**Job Types**: Full-time, Permanent
**Salary**: From £23,574.67 per year
**Benefits**:
- Company events
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to Commute:
- Manchester, Greater Manchester (preferred)
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