Customer Service Executive

3 weeks ago


Manchester, United Kingdom Search Consultancy Full time

**Customer Service Executive**

**Location** - Manchester City Centre

**Hours** - Monday to Friday - Office is open from 8-7pm - you will be asked to work one late shift per week (7pm finish) 37.5 hours

**Salary**:

- £22,000

Our client is one of the UK's largest law firms. They are currently going through a period of growth in their service department and are looking our for a new Customer Service Executive to join the team.

Based in Manchester City Centre

**Role of Customer Service Executive**:

- Inbound enquires from new and existing clients
- Confirming the needs of the client
- Delivering exception customer service in the process
- Qualifying the enquires
- Working in a fast paced environment
- Working on the company database ensuring 100% accuracy with any data entered
- Adhering to any company policies

**Benefits of Customer Service Executive**:

- 25 days holiday - office also closes between Christmas and New Year
- Free Travel Insurance
- Two days a year for charitable work
- Sport teams
- Social events
- Annual Promotions process which is open to all staff
- Access to employee assistance programme and trained Mental Health First Aiders
- Stunning offices in Manchester City Centre



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