Facilities Administrator

3 weeks ago


Northampton, United Kingdom Distinct Recruitment Full time

**Job Title**: Facilities Administrator

**Location**: This post is based at the Head Office, Northampton

**Department**: Facilities Helpdesk

**Period of Contract**: Full Time

**Accountable To**: Facilities Manager

**Hours of Work**: Monday to Friday 8:30am - 5:30pm

Distinct Recruitment are delighted to be working alongside one of the fastest growing businesses in the UK to support them with their search for an Executive Assistant (EA). The EA will be based from the organisations head office in Northampton. The rolewill be to support the Facilities Manager as a Facilities Administrator.

**Customer Facing**
- Dealing with all inbound customer enquiries
- Giving advice and assistance to practices as first line of support
- Communicating with wholesalers, suppliers, contractors and various managers
- Responding to customer requests for work to be carried out and updating as required
- Ensuring KPI targets are met both individually and department

**Organising**
- Various contractors to carry out work on properties and dental equipment
- Dealing with scheduling and access for the contractors and suppliers
- Managing efficiency and productivity across internal and external resource

**Liaising**
- With Landlords, agents, contractors and engineers to ensure practices remain open and effective
- With contractors to obtain quotes for work required and then giving authorisation
- With practice managers and engineers to ensure maintenance is carried and is cost effectively

**Compliance**
- Provide compliance certification to practices when requested
- Work alongside the Facilities Manager to ensure practices are compliant

**Administration**
- Maintaining the central database
- Archiving of paperwork as required
- Mentoring, supporting and training other helpdesk staff
- Support both the Facilities Manager & Head of Department in collating reports and data

If you would like further information or know of someone who may be interested, then please get in touch with us

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