Receptionist Administrator

1 month ago

Northampton, Northamptonshire, United Kingdom Bright Horizons Full time

Receptionist / Administrator

Salary: up to £25k

Hours: Full Time / 37.5 hours per week

Location: Northampton, Fully Office Based role – Monday to Friday – 37.50 hours per week

Parking available onsite

Bright Horizons UK is the second largest provider of childcare, caring for over 10,000 children every day, across our portfolio of circa 300 nurseries. Our mission is to make a difference in the lives of our children, families, and the people with whom we work. At our Northampton office you will be carrying out reception duties and be responsible for ensuring the smooth and efficient running of the office and training centre activities, whilst also providing administration support to senior colleagues.

What We Can Offer You:

Our benefits include, but are not limited to:

  • Flexible working and holiday entitlements
  • Discounted childcare
  • Quarterly Employee Appreciation Weeks
  • Annual gala award evening
  • Fantastic range of discounts on high street retailers, grocery stores, cinema tickets, holidays and more
  • Wide range of wellbeing resources, supporting our teams for the ups and downs of daily life

Why Bright Horizons?

We've been voted Great Place to Work for the last 17 consecutive years, as well as being awarded the newly created Great Place for Wellbeing and Great Place for Women 2023.

Our support functions enable our nurseries to deliver the best possible care and education to over 10,000 children across the UK. Through this support, our nurseries can deliver excellence – with 98% of our 300+ portfolio being rated Good or Outstanding by Ofsted.

We're on a mission to change the future for children, families, and the people we work with, and are committed to progressive working values like flexibility, work-life balance, and wellbeing.

What You Will Be Doing:

Office Receptionist Duties:

  • Overall responsibility and management of the running and presentation of the Northampton Office.
  • Welcome and assist visitors to Bright Horizons' Northampton Office.
  • Manage General Enquiries and Reception mailboxes.
  • Manage support office supplies for all offices (Northampton/Manchester/London) e.g. tea, coffee, milk, office stationery.
  • Provide customer support by answering phone calls/voicemails and directing enquiries as part of BH 'call tree'.
  • Managing post and courier deliveries in and out of Northampton Office.
  • Managing Northampton Office meeting rooms and training suite booking process.
  • Support with training and meeting room requests i.e. set ups and printing.
  • Set up and assist with ordering refreshments and lunches for training events and meetings.
  • Clear down after meetings and tidy kitchen and communal areas before the end of each day.
  • Booking additional parking as and when required.
  • Keep sign in register up to date and print off weekly.
  • Arrange confidential waste/shredding collections.
  • Assist with planned office activities (e.g. employee appreciation, coffee mornings etc).
  • Be a named first aider and Fire Marshall (training will be provided).
  • Liaise with landlord and contractors to ensure the Northampton office is well maintained and any issues are reported and dealt with.

Administrative Support:

  • Manage support duties and administrative tasks for senior leaders and managers on request.
  • Complete monthly expenses for the senior leaders and managers on request.
  • Support members of the property team with raising POs and administrative processes on an ad hoc basis.
  • Carry out administration duties for the Facilities team on request as instructed by the Contracts and Commercial Manager, such as contacting clients and landlords for compliance information/Collating regulatory actions/checking monthly invoicing.
  • Carry out all duties in accordance with the organisation's policies.
  • Handle all business in a confidential & discreet manner.
  • Deal with a varied and extensive range of tasks every day, and re-prioritise the tasks on an ongoing basis, depending on conflicting priorities.
  • In addition to the duties and responsibilities listed, the job holder may be required to perform other duties from time to time, including taking minutes of other meetings upon request.

Essential Experience

  • Excellent organisational and time management skills.
  • Proactive, enthusiastic, and adaptable.
  • Excellent communication and presentation skills, both written and verbal.
  • Ability to multitask and prioritise an ever-changing workload.
  • Ability to work under pressure and achieve deadlines in a fast-paced quickly changing environment.
  • Ability to work autonomously.
  • Experienced and competent user of Microsoft Office suite.
Bright Horizons are committed to creating inclusive environments where everyone has a sense of belonging and has the opportunity to contribute and thrive in meaningful and impactful ways. We are an inclusive employer and welcome people from all ages and backgrounds to apply. We will consider reasonable adjustments required by applicants. Please note, due to our sector all roles are subject to an Enhanced DBS

We look forward to receiving your application

If you experience any problems, please email and we will be happy to help.

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