Supplier Relationship Manager

5 days ago


Thames Ditton, United Kingdom The Workplace Consultancy Full time

My client is a nationwide fleet management company looking for an Purchasing and Supplier Relationship Manager to join their team.

The main purpose of this role is to build and maintain vehicle supplier relationships ensuring all KPI’s /SLA’s are met.

**Accountabilities**
- In conjunction with the Head of Operations, ensure a robust supplier management framework is in place for all suppliers through effective SLA’s and KPI metrics.
- In conjunction with the Managing Director, review supplier contracts, ensuring terms deliver the maximum value to Venson and its customer base.
- To improve efficiency and service delivery of the department via supplier innovation and IT systems enhancements.
- To regularly review supplier performance and ensure Operational and Contractual standards are met against agreed metrics and KPI’s and ensure that any customer concerns are dealt with effectively by the supplier.
- To hold regular review meetings with all key suppliers to review KPI metrics, review any concerns, ensure Venson are receiving competitive terms and investigate further opportunities for business.
- To ensure that all key suppliers have effective methods of measuring customer satisfaction for Venson clients enabling accurate and robust monitoring of service delivery excellence.
- To manage and maintain supplier contract database, ensuring that contracts are up to date and that all up-to-date terms are displayed via Ebbon Dacs on line purchasing portal or alternative systems where appropriate.
- To provide all relevant management reporting against supplier performance to demonstrate effective measurement of all key metrics on a regular basis.
- To manage all vehicle conversion and specialist providers to ensure all aspects of the supply chain is effectively supported and managed.
- Management of the Leaselink network for vehicle supply.
- To ensure that all orders are placed by the purchasing team within the agreed timescales and that all orders are validated against the pricing detailed in customer orders and dealer quotes.
- To conduct research to source best ancillary products and negotiate terms that will provide the best value to the company and it's customer base.
- To provide support and technical advice to both internal and external parties and to support new business development initiatives as and when required.
- To monitor the performance and potential of your team and provide the direction, training and motivation necessary to secure their optimum commitment, competency and maximum efficiency.

**Requirements**:

- Supplier Management experience within the industry
- Team Management experience
- Good working knowledge of Fleetware, Ebbon Dacs/ Leaselink, FOD.
- Effective communicator both orally and in writing. Equally effective at 'shop-floor’ and 'boardroom’ level.
- Graduate calibre
- Full Driving Licence



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