Implementation and Training Specialist
7 months ago
Priory is the leading independent provider of mental healthcare and adult social care in the UK.
We have an exciting opportunity for a Implementation and Training Specialist to join the team and support our growing business. Reporting to the Business Process Manager, and working alongside our IT Systems Specialists, and Projects teams, the Implementation and Training Specialist will take a lead role in the implementation of software projects into the Priory business. You will liaise with business stakeholders to define requirements & processes for new projects, and be an integral part of the technical discussions with our Systems Specialist to ensure the proposed solution fits the business requirements. Ensuring development, testing, pilot and training phases are delivered efficiently and effectively, you will then provide follow up support to the business as required.
**Implementation and Training Specialist duties include but are not limited to**:
- Train colleagues to the full expectation for their role
- Provide remote and onsite support in order to effectively embed knowledge
- Ensure uniformity and best practice in the use and integration of all systems across the business
- Travel nationally to deliver face to face training
**What we would like from the Implementation and Training Specialist**:
Essential
- Ability to master new IT systems and use knowledge to teach others
- Ability to understand and effectively disseminate policy and SOP information
- Patience, perseverance, and tolerance for trainees
- Understanding of how system configuration works for optimised operational success
Desirable
- Understanding of Healthcare and/or Adult Care systems, processes, and policies
**What we would like to give you**:
- 25 days annual leave + Bank Holidays + Birthday Day off
- Online discounts and cashback rewards
- SMART pension
- Technology scheme (qualifying period)
- Cycle to work scheme (qualifying period)
- Employee referral scheme
- Career pathways programme
**We reserve the right to close the vacancy ahead of the closing date if a successful applicant is appointed.**
**The role will cover the UK with the expectation to travel, therefore frequent business travel will be required - you must have a car and driving licence and be able to have overnight stays.
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