Administrator / Customer Service

4 weeks ago


Warwick, United Kingdom SF Recruitment Full time

SF Recruitment are working with a business based in Warwick who are looking for an Administrator / Customer Service Admin to join the team

Office based

£21,000 - £24,000

Responsibilities...
- You will assist customers to make changes to their documents and answer queries about their contracts
- Check legal documentation to ensure all information is correct before processing new contracts onto our system. Work with a case management system to assign queries and work on your own caseload, we like to respond to all queries within 24 hours.
- Talk with sales people in our network to provide support and resolve questions
- Contribute to the development of processes within the Operations Team, working with other team members and stakeholders when required

Requirements...
- You will have a genuine desire to give great customer service, making our customer feel special
- Be motivated by a fast pace and using your knowledge to help customers
- A passion for quick delivery, balanced with accuracy Collaborate with your colleagues to get the resolution or answer you need, you can’t know everything after all
- Able to keep a level head under pressure and organise your work well
- Enjoy your work and getting satisfaction from a job well done

**Job Types**: Full-time, Permanent

**Salary**: £21,000.00-£24,000.00 per year

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Warwick, Warwickshire: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: 99089729



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