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Inbound Customer Service Administrator Life

4 months ago

Manchester, United Kingdom Platinum Recruitment Group Full time

**Inbound Customer Service Administrator - Life Insurance**

**£22,000 + monthly £250 in bonuses (£24,000+ per year)**

**Stockport - Hybrid working 2 days in the office, 3 days at home per week**

**Start Date: 17th February 2023**

Joining our life insurance division is truly very exciting, with the sector growing year on year this is a chance to recharge your career. Typically a difficult sector to get into, this is a fantastic opportunity as your experience doesn't matter to us -we only want caring personalities

**Inbound Only Calls**
- We pride ourselves on positive energy, endless incentives, and job satisfaction._

You'll assist our current customers with:

- Changing policy details
- Assisting with direct debits
- Updating Memberships
- Talking to customers about our benefits & reward schemes
- Discussing upcoming renewals - what they are & aren't using
- Engage them in our services and how we can help

All we require is individuals who are good on computers and enjoy talking to people.

Most of our customers are vulnerable and going through difficult health related situations, so it's important to empathise and be compassionate. If emotional support and helping others is your personality, put those skills to use
- What could be more important than saving lives?_

**_We will provide you with endless rewards in return for your hard work:_**
- 25 days holiday + bank holidays
- Private Medical Insurance
- Heavily discounted Apple iWatch for all employees
- Free food in our canteen daily
- Free nearby parking, and easy access via public transport
- Cash & Holiday incentives on a weekly and monthly basis
- Employee and Team of the Month awards
- Free Cineworld Tickets every 2 weeks
- Starbucks & Café Nero Discounts
- Holiday Incentives - trips away given to top performers
- Free Pure Gym Membership and Nuffield Health Discounts
- 40% off British Airways
- 75% off Champneys holidays
- 50% off running shoes every year
- A vibrant, fun, team orientated environment
- Allowing hybrid working - 2 days in the office and 3 days from home per week
- An 'Academy' training environment teaching you about the insurance sector, life insurance policies, vulnerable customers, and systems etc.
- Customer service related bonus scheme allowing you to earn more every month
- 70% of our business has been upskilled or promoted

We are offering immediate interviews this week to secure you a start for 17th February 2023.