Service Design and Transition Coordinator

3 weeks ago


StokeonTrent, United Kingdom bet365 Full time

**Overview**:
**Technology**:
**Full Time**:
**Closes 16/08/23**:
**Stoke-on-Trent**:
**Full Time**:
**Closes 16/08/23**:
**Who we are looking for**:
A Service Design and Transition Coordinator that will be responsible for key activities during the design, build and delivery of new systems that help run our products.

Service Design and Transition is the next iteration of the DevOps platform design team, with responsibilities expanding to cover build and transition activities.

You will help to facilitate and document the design of new systems, working with stakeholders to successfully build out these services and support their transition into live operation.

As the improvement and automation of building servers moves us from the IT Work Request (ITWR) system to Automated Server and Application Provisioning (ASAP), we are looking for someone to plan, coordinate and monitor the workload flowing through this system. This system is expected to enable fast delivery of product and increase our involvement in development-driven small works.

You will also be responsible for defining, scheduling and progressing work packages not managed by our Project and Programme Delivery (PPD) function.

This role is eligible for inclusion in the Company’s hybrid working from home policy.

**Preferred skills and experience**:

- Ability to communicate and collaborate with multiple teams to prioritise workload.- Experience troubleshooting technical problems, primarily based around server OS and network connectivity, and performing root cause analysis to support continuous improvement.- Awareness of our product environments and hosting platform.- Facilitation and influencing skills.- Ability to support colleagues by sharing or handing over workload as priorities change.- Ability to work with autonomy but also collaborate well and progress work as part of a wider team.Read more

Read less

**Main Responsibilities**:

- Managing the pipeline of servers built using the ASAP system.- Working with all stakeholders to investigate and resolve any issues with ASAP builds.- Contributing to the continuous improvement of team processes and approaches.- Providing a point of contact for questions relating to the ASAP process.- Working with the DevOps Platform and Automation team to develop dashboards, reports and team metrics to improve management information within the ASAP process.- Collaborating with multiple teams including Networks and Service Asset Configuration Management (SACM), to ensure timely and accurate creation of L3 services to support ASAP builds.- Providing the initial point of contact for new design requests for small works not being delivered by PPD.Read more

Read less



  • Stoke-on-Trent, United Kingdom bet365 Full time

    **Overview**: **Technology**: **Full Time**: **Closes 22/06/23**: **Stoke-on-Trent**: **Full Time**: **Closes 22/06/23**: **Who we are looking for**: A Service Design and Transition Coordinator that will be responsible for key activities during the design, build and delivery of new systems that help run our products. Service Design and Transition is the...


  • Stoke-on-Trent, United Kingdom bet365 Full time

    Who we are looking fornA Junior Build and Transition Engineer, to support and coordinate requests for delivery of IT Infrastructure across the Business.The build and transition team process requests for IT at both a server and service level. The requests vary but are mainly to build new infrastructure, move existing platforms or remove end of life products....

  • Service Coordinator

    3 weeks ago


    Stoke-on-Trent, United Kingdom Uniting People Full time

    **£25,000 per annum** **Full-time Monday-Friday 8am-5pm** **Holidays 20 + BH** Our client is a small branch based in Stoke-on-Trent, but which is part of a larger international business. **Job Purpose**: The purpose of the role is to control and co-ordinate operational delivery within the Division, ensuring the schedule of work for a designated group of...


  • Stoke-on-Trent, Staffordshire, United Kingdom bet365 Full time

    Job Description Who we are looking for A Junior Build and Transition Engineer, to support and coordinate requests for delivery of IT Infrastructure across the Business. The build and transition team process requests for IT at both a server and service level. The requests vary but are mainly to build new infrastructure, move existing platforms or remove...


  • Stoke-on-Trent, Staffordshire, United Kingdom bet365 Full time

    Who we are looking for A Junior Build and Transition Engineer, to support and coordinate requests for delivery of IT Infrastructure across the Business. The build and transition team process requests for IT at both a server and service level. The requests vary but are mainly to build new infrastructure, move existing platforms or remove end of life...


  • Stoke-on-Trent, United Kingdom ABM Full time

    **Description**: **JOB TITLE: Shared Services Coordinator (Fixed Term 6 Months)** **LOCATION**:The Potteries, Stoke-on-Trent ST1 1RZ** **SHIFT PATTERN: Monday to Friday** **WORKING HOURS: 40 hours per week** **Contract: Temporary** **PAY RATE: £12.50 per hour** **OVERVIEW OF JOB DESCRIPTION** ABM Facility Services UK, a leading facilities services...


  • Stoke-on-Trent, United Kingdom ABM Full time

    **Description**: **JOB TITLE: Shared Services Coordinator (Fixed Term 6 Months)** **LOCATION: The Potteries, Stoke-on-Trent ST1 1RZ** **SHIFT PATTERN: To be discussed and confirmed at the interview stage.** **WORKING HOURS: 40 hours per week** **Contract: Temporary** **PAY RATE: £12.50 - £14.50 per hour** **OVERVIEW OF JOB DESCRIPTION** ABM Facility...


  • Stoke-on-Trent, United Kingdom ABM Full time

    **Description**: **JOB TITLE: Shared Services Coordinator (Fixed Term 6 Months)** **LOCATION**:The Potteries, Stoke-on-Trent ST1 1RZ** **SHIFT PATTERN: Monday to Friday** **WORKING HOURS: 40 hours per week** **Contract: Temporary** **PAY RATE: £12.50 per hour** **OVERVIEW OF JOB DESCRIPTION** ABM Facility Services UK, a leading facilities services...


  • Stoke-on-Trent, United Kingdom Magrini (UK) Ltd. Full time

    _**Purpose of role; **_; To design shopfitting solutions in coordination with the manufacturing capabilities of Magrini UK and those of the Magrini UK group and suppliers. **Duties**: **Key responsibilities and duties.** **Chapter 1: Design and Prototyping Journey** - Roles and Responsibilities:_ 1.1 Drafting and Design: - Produce detailed drafts and...

  • Skip Driver

    3 weeks ago


    Stoke-on-Trent, United Kingdom A1 Mini Skips Ltd Full time

    A1 skips, is a family-run business and has gone from strength to strength to be become one of Stoke-on-Trent’s leading Skip Hire and Waste Management recycling specialist. This is a great opportunity to join a well-established company. We are currently looking to recruit (immediate start) 1 x Transit skip driver Main Duties and Responsibilities: - The...

  • Service Coordinator

    2 weeks ago


    Stoke-on-Trent, United Kingdom Strength Point Limited Full time

    **Job Advertisement: Service Coordinator in Stoke on Trent (ST1)** **Position: Service Coordinator** **Location**: Stoke on Trent, ST1 **Type**: Permanent **Shift Patterns**: 6am - 3pm, 8am - 5pm, 9am - 6pm **Salary**: £10.93 per hour **About the Role**: We are seeking an experienced Service Coordinator to join our dynamic team in Stoke on Trent. This...


  • Stoke-on-Trent, United Kingdom bet365 Full time

    **Overview**: **Technology**: **Full Time**: **Closes 16/08/23**: **Stoke-on-Trent**: **Full Time**: **Closes 16/08/23**: **Who we are looking for**: A Junior Design Support Coordinator who will be facilitating the delivery of design artefacts through the design lifecycle, wider development and marketing teams. The Web Design team is responsible for the...

  • Service Coordinator

    2 weeks ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Omni RMS Full time

    Job SummaryThe Service Coordinator role is essential to the smooth running of our Facilities Helpdesk. We are looking for a customer-focused individual to join our Service Desk team, who will take full ownership of each customer request and use their expert problem-solving skills to quickly identify and deliver the best solution. The Service Coordinator will...

  • Service Coordinator

    4 weeks ago


    Stoke-on-Trent, United Kingdom Omni RMS Full time

    **Job Summary** The Service Coordinator role is essential to the smooth running of our Facilities Helpdesk. We are looking for a customer-focused individual to join our Service Desk team, who will take full ownership of each customer request and use their expert problem-solving skills to quickly identify and deliver the best solution. The Service...

  • Service Coordinator

    3 weeks ago


    Stoke-on-Trent, United Kingdom ISS Facility Services Full time

    **Service Coordinator** **Stoke on Trent** For more information on salary and our excellent benefits - please contact the recruitment team for this information. Although we don’t advertise our salaries, you won’t be disappointed! Looking for a role where you can make a real impact on customer satisfaction? We're currently seeking a Service Coordinator...

  • Service Coordinator

    6 days ago


    Stoke-on-Trent, United Kingdom Adullam Homes Full time

    **Service Coordinator** **Location**:Stoke-on-Trent **Salary**:£22,837.50 per annum** **Job title**:Service Coordinator*** We have an opportunity for **a Service Coordinator **to join our organisation. The **Service Coordinator **will be based at our offices in **Stoke.** **PURPOSE OF THE JOB**: The primary purpose of this project is to provide...

  • Service Coordinator

    3 weeks ago


    Stoke-on-Trent, United Kingdom Adullam Homes Full time

    **Service Coordinator** **Location: Stoke-on-Trent** **Salary £22,837 per annum** **Job Title**:Service Coordinator** We have an opportunity for **Service Coordinator **to join our organisation. The **Service Coordinator** **will be based at our offices in **Stoke-on-Trent.** **PURPOSE OF THE JOB**: The primary purpose of this project is to provide...

  • Service Coordinator

    3 weeks ago


    Stoke-on-Trent, United Kingdom Adullam Homes Full time

    **Service Coordinator 2 Positions** **Location: Stoke-on-Trent** **Salary up to £23,345 per annum** **Job Title**:Service Coordinator** We have an opportunity for an entry Level **Service Coordinator **to join our organisation The **Service Coordinator** **will be based at our offices in **Stoke-on-Trent** **PURPOSE OF THE JOB** The primary purpose...

  • Service Coordinator

    2 weeks ago


    Stoke-on-Trent, United Kingdom Adullam Homes Full time

    **Service Coordinator** **Location: Stoke-on-Trent** **Salary £22,837 per annum** **Job Title**:Service Coordinator** We have an opportunity for **Service Coordinator **to join our organisation. The **Service Coordinator** **will be based at our offices in **Stoke-on-Trent.** **PURPOSE OF THE JOB**: The primary purpose of this project is to provide...

  • Service Coordinator

    5 days ago


    Stoke-on-Trent, United Kingdom Diamond families cic Full time

    As Service Coordinator you’ll bring the sparkle make it happen. At Diamond Families we’re on an exciting journey to make even more lives better through our services and in this high-profile leadership role you’ll help shape our direction. You’ll drive ways to improve our performance, develop our people and implement fresh ideas that keep us at the...