Customer Service Coordinator
3 days ago
New to Market - Customer Service Coordinator - Glasgow
Salary - £23000
Would you be interested in an exciting opportunity to join the Export Customer Service Team?
In this role, you will play a key part in the Customer Service life cycle and therefore you will need ensure all aspects of the role are handled efficiently and accurately, within the set KPI’s. Excellent communication skills are required, to support both internaland external Customers, answering enquiries quickly and professionally and supporting colleagues and their supervisor, as and when required.
- Customer Service focused, passionate about providing a top service to clients
- Ability to operate effectively in a fast-paced environment with constantly changing priorities
- Attention to detail - high level of accuracy to minimise errors
- Excellent communication skills, written and verbal
- Competent with IT systems particularly the Microsoft Packages
- Solution driven - able to take ownership of situations with a positive, can-do attitude
- Effective time management skills, being able to meet deadlines
- Team player - build relationships with other internal and external teams and functions
- Strong organisational skills with the ability to multi-task
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