Customer Service Advisor
2 weeks ago
Anderson Knight is recruiting Customer Service Coordinators for a well-established FM business based in Hillington.The role involves organising and prioritising the workload of the engineering team.Salary - £23,670 with a rise to £24,400 after 6 months.Rota:Average of 35.5 hours per week on a 4-week rolling rota.• You will always have a minimum of 2 days off together per week, sometimes 3.• Working 1 weekend in every 4.Key Responsibilities:• Organise and prioritise the workload of the engineering team.• Plan and direct engineering resources to meet customer deadlines.• Keep customers updated on the progress of outstanding work.• Ensure the team follows established procedures and quality standards.• Promote positive customer service, addressing concerns or escalations professionally.• Handle incoming phone calls, managing queries and requests from existing customers.• Monitor and check jobs in the system, liaising with clients and the service team to resolve any issues.• Manage escalations and chases, following appropriate processes.• Diagnose faults using remote system data to support decisions on engineer attendance or remote call management.• Balance the needs of customers and engineers in a busy environment.• Alert management to issues and assist in their resolution.• Understand customer contracts and help deliver service level agreements.• Run and distribute scheduled and ad-hoc reports as required by contracts or management.• Coordinate the procurement of spares and parts and schedule their fitting.Key attributes and skills:• Proven experience in a coordinating role is essential.• Experience in the service industry is preferred but not essential.• Extensive administration knowledge on Excel and Microsoft packages.• Ability to work as part of a team.• Able to juggle multiple tasks and remain calm under pressure.• Ability to build great rapport with customers and team members.To apply for this excellent opportunity, please forward your CV in complete confidence
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Customer Service Advisor
2 days ago
Glasgow, United Kingdom Path Recruitment Full timeLocation Glasgow- Discipline: - Plant Hire, Sweeper Hire, Commercial Vehicles, Tool Hire, Powered Access, Power Generation, Lifting & Handling, Material Handling, Heavy Plant, Construction Plant- Associated job titles: - Hire Administrator, National Account Manager, Administrator, Trainee Hire Controller, Hire Desk Controller, Hire Manager, Hire...
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Customer Service Advisor
6 months ago
Glasgow, United Kingdom Webhelp Full time**Advisor** **Location** - Glasgow, United Kingdom**Language** - English*** **Job Advert**: - If you have customer service experience and are seeking full-time opportunity to re-imagine your career in Glasgow, we want to hear from you. We are recruiting smart and motivated Customer Service Advisors for an inclusive city centre team. This hybrid role comes...
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Customer Service Advisor
2 days ago
Glasgow, United Kingdom Red Recruitment Full timeRed Recruitment is delighted to be partnering with one of the UK's premier employers ommitted to becoming a net zero carbon business by 2035, as they recruit Customer Service Advisors to join their award winning team in Glasgow. This position is remote until the end of March, then one day in the office will be required. **Salary and rewards package for a...
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Customer Service Advisor
14 minutes ago
Glasgow, United Kingdom Search Consultancy Full timeAre you an experienced Customer Service Advisor? Are you comfortable with high call volumes and a fast-paced environment? Are you ready to join a stable, fun and friendly team? Then this Customer Service Advisor role is for you! The company My client, who is based in Glasgow City Centre, is a leader in their industry of plant hire, and are the UK's largest...
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Customer Service Advisor
12 minutes ago
Glasgow, United Kingdom Search Consultancy Full timeAre you an experienced Customer Service Advisor? Are you comfortable with high call volumes and a fast-paced environment? Are you ready to join a stable, fun and friendly team? Then this Customer Service Advisor role is for you! The company My client, who is based in Glasgow City Centre, is a leader in their industry of plant hire, and are the UK's...
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Customer Service Advisor
1 day ago
Glasgow, United Kingdom Bunzl Cleaning & Hygiene Supplies Full timeCustomer Service Advisor Customer Service Advisor Job Ref GSM **Location**: Scotland - Green Scotland North Function Sales Salary Status Full Time Type Permanent Hours 37.5 More details Customer Sales Advisor Location: Glasgow Working Schedule: Monday - Friday 37.5 **Salary**: £21500 + Bonus Bunzl Greenham is a UK leading Safety and...
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Customer Services Advisor
2 weeks ago
Glasgow, United Kingdom Hydrogen Group Full timeSalary up to £25,000 per year plus benefitsGreater Glasgow - Office based Our financial services client is looking for a Customer Services Advisor to support the Customer Service Team. You will be the first point of contact for the banks customers, over the telephone and through email. You will be responsible for answering customer questions, resolve...
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Customer Services Advisor
2 weeks ago
Glasgow, United Kingdom Hydrogen Group Full timeSalary up to £25,000 per year plus benefitsGreater Glasgow - Office based Our financial services client is looking for a Customer Services Advisor to support the Customer Service Team. You will be the first point of contact for the banks customers, over the telephone and through email. You will be responsible for answering customer questions, resolve...
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Customer Service Advisor
1 day ago
Glasgow, United Kingdom Wholesale Domestic Bathrooms Full time**Job description** We have the opportunity for a full time Customer Service Advisor to join our team (minimum 40 hours per week)! - Are you looking for a fantastic opportunity with a well-known, award-winning business?_ - Would you like to work for a living wage employer?_ - Do you enjoy working as part of a fun, supportive team?_ **If your answer to all...
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Customer Services Advisor
2 weeks ago
Glasgow, United Kingdom Hydrogen Group Full timeJob Description Salary up to £25,000 per year plus benefits Greater Glasgow - Office based Our financial services client is looking for a Customer Services Advisor to support the Customer Service Team. You will be the first point of contact for the banks customers, over the telephone and through email. You will be responsible for answering customer...
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Customer Service Advisor
3 days ago
Glasgow, United Kingdom BMW Group Retail Full timeDouglas Park Glasgow is looking for a Customer Service Advisor. **Your role** You’ll be the link between our customers and the workshop. From welcoming customers, you’ll ensure their smooth journey, from agreeing service or understanding repair requirements to booking in work and presenting the completed job. Along the way, you’ll organise test...
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Customer Service Advisor
7 months ago
Glasgow, United Kingdom Webhelp Full time**Job Advert** If you have customer service experience and are seeking full-time opportunity to re-imagine your career in Glasgow, we want to hear from you. We are recruiting smart and motivated Customer Service Advisors for an inclusive city centre team. This hybrid role comes with a salary of £21,757 plus benefits where you will be able to work in office...
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French Customer Service Advisor
15 minutes ago
Glasgow, United Kingdom Search Consultancy Full timeFrench Speaking Customer advisor role The company You will be joining a company that specialises in the provision of fully digitised subscription services for their clients. The company provides a full end-to-end service for their clients from implementing the subscription service, managing the subscription service and providing in-depth insights to their...
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Customer Service Advisor
1 month ago
Glasgow, United Kingdom Greenbean Full timeWe are looking for Customer Service Advisors to join our call centre team in Glasgow on a long term, temporary ongoing basis.Full training will be provided for the role; however, a customer service background or call centre experience is extremely beneficial to excel in this role.Starting hourly rate of £11.44 which increases to £12.30 after 12 weeks...
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Customer Service Advisor
3 weeks ago
Glasgow, United Kingdom Greenbean Full timeJob Description We are looking for Customer Service Advisors to join our call centre team in Glasgow on a long term, temporary ongoing basis.Full training will be provided for the role; however, a customer service background or call centre experience is extremely beneficial to excel in this role.Starting hourly rate of £11.44 which increases to £12.30...
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Customer Service Advisor
4 months ago
Glasgow, United Kingdom greenbean Full timeWe are looking for Customer Service Advisors to join our call centre team in Glasgow on a long term, temporary ongoing basis. Full training will be provided for the role; however, a customer service background or call centre experience is extremely beneficial to excel in this role. Starting hourly rate of £11.44 which increases to £12.30 after 12 weeks...
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Customer Service Advisor
7 months ago
Glasgow, United Kingdom Kura Full time**Salary**: £22,672+ Role Details: **Customer Service Advisor** **Location: Glasgow** **Location**:Glasgow **Salary**:£10.90 a hour We are looking for new talent to fill our customer service representative roles in permanent, full-time contracts in our call centre in Glasgow. We have all vacancies for customer service advisors, call centre agents,...
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Customer Service Advisor
2 months ago
Glasgow, United Kingdom CV-Library Full timePosition: Customer Service Advisor Type: Full-Time, Permanent Hours: Monday - Friday, 9 AM - 5 PM Salary: £22,800 - £26,000 Start Date: 9th December Are you enthusiastic about providing top-notch customer service? Do you excel in a customer-centric environment? If you're looking for a fulfilling and dynamic role, we want to hear from...
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Customer Service Advisor
2 days ago
Glasgow, United Kingdom Kura Full timeJob Details: **Customer Service Advisor** We work with over 50 of the world’s leading brands across multiple sectors to supercharge their customer service. **Salary**: £20,592+ Role details: We are looking for new talent to fill our customer service representative roles in permanent, full-time contracts in our call centre in Glasgow. We have all...
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Customer Service Advisor
7 months ago
Glasgow, United Kingdom Webhelp Full time**Job Advert** If you have customer service experience and are seeking full-time opportunity to re-imagine your career in Glasgow, we want to hear from you. We are recruiting smart and motivated Customer Service Advisors for an inclusive city centre team. You will provide outstanding service at every touch point with customers as Customer Service Advisor....