Customer Service Coordinator

5 months ago


Glasgow, United Kingdom ZLX Full time

We are looking for a customer service coordinator for our rapidly expanding Financial Services business. This fantastic opportunity is permanent and will be based in our modern offices in Glasgow city centre.

ZLX specialise in providing senior experienced personnel in the fields of engineering and finance to collate information and data to provide expert reports that will combine to generate high end qualification to HMRC for engineering related tax credits. The focus on experience within the business allows ZLX to comfortably provide customers with superior knowledge that enables the business to analyse risk and make informed decisions. The ZLX environment provides the customer with the enviable situation of engineers and accountants working in harmony to create meaningful business solutions.

You will develop career-long skills within this fast-paced dynamic business environment working alongside a collaborative and driven team. Your role will be to take charge of phoning clients and accountants to ensure we have their accounts, keeping manual databases and updating our CRM system up to date with high volumes of data. You should be comfortable working in a fast-paced, results-driven environment, where getting it right first time is a prerequisite. In addition, a software or IT degree discipline, will be advantageous.

**Responsibilities**:

- Reviewing accounts information, filing and passing to finance team for approval
- Making sure documents are approved in a timely manner in line with processes and if not then following up
- Sending documents via DocuSign to be electronically signed by clients
- Monitoring the customer service inbox and answering any queries
- Collating information and manually creating reports upon request
- Uploading data/Managing CRM system & liaising with CRM developers to build CRM system
- Carrying out AML checks on all directors/clients
- Keeping an in real-time note for each claim
- Other ad-hoc tasks requested by management etc.

**What we are looking for**:

- Experience dealing with accountants
- Excellent telephone manner
- An ability to communicate with an exceptional positive attitude
- IT illiterate using Microsoft Office (Excel, Word etc) and a variety of computer systems including CRM systems
- The drive and resilience required to support and win in a fast-paced Customer Service environment
- The personal gravitas required to establish credibility with colleagues and customers
- Self motivated & hard working

**What we offer**:

- Flexible shift patterns
- On going training provided to help you settle in to your new career
- Company Pension
- Free gym membership
- Dress down & half day Fridays
- No barriers to career progression
- An integral role in a dynamic team
- Opportunities to develop a vast range of skills through variety of work.

Pay: £25,000.00 per year

**Benefits**:

- Gym membership

Schedule:

- Monday to Friday

Work Location: In person



  • Glasgow, United Kingdom Resourcing Group Full time

    ? Join Our Team as a Customer Support Coordinator! ? Are you passionate about delivering exceptional customer service and thrive in a dynamic 24/7 operation? Were seeking a dedicated individual to join our team in a crucial role as a Customer Support Coordinator. Role Overview: Role Responsibilities: ? Provide a single point of contact for all...


  • Glasgow, United Kingdom Bridge of Hope Full time

    ? Join Our Team as a Customer Support Coordinator! ? Are you passionate about delivering exceptional customer service and thrive in a dynamic 24/7 operation? Were seeking a dedicated individual to join our team in a crucial role as a Customer Support Coordinator. Role Overview: Shift Schedule: Rotational Shifts: 4 dayshifts / 4 off Working Hours: Dayshift...


  • Glasgow, Glasgow City, United Kingdom GAP Group Limited Full time

    About the RoleThe Customer HSC Support Coordinator is a key position within our team, responsible for ensuring seamless business interactions between our Major Account customers and GAP Group. This role requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.About YouTo succeed in this role,...


  • Glasgow, Glasgow City, United Kingdom Co-op Digital Full time

    We're looking for a skilled Customer Service Coordinator to join our team at Co-op Digital. As a key member of our customer service team, you'll be responsible for delivering exceptional customer experiences and providing support to our customers.Key Responsibilities:Provide friendly and welcoming service to customers, ensuring their needs are met and...


  • Glasgow, United Kingdom CV-Library Full time

    Job Title: Electrical Service Coordinator Salary: Negotiable upon experience circa £25k - £27k per annum Location: Glasgow Job Type: Full Time, Permanent Working Hours: Monday – Thursday: 07:30 – 16:30, Friday: 07:30 – 16:00 The Position Due to continued growth in our Glasgow office, we are looking to hire a new Electrical...


  • Glasgow, Glasgow City, United Kingdom Europcar Full time

    Job Title: Customer Service Returns CoordinatorAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Returns Coordinator. As a key member of our vehicle returns team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our customers.Key...


  • Glasgow, United Kingdom Service Graphics Full time

    **Role Purpose**: Service Graphics are looking for a full time Customer Service Executive to join our Customer Service team. This role is office based from our Glasgow branch. The purpose of the role is to support the day to day running of assigned Customer Accounts for the branch. **Main Accountabilities**: - Manage and proactively monitor the status of...


  • Glasgow, United Kingdom CV-Library Full time

    Job Title: Customer Service Coordinator - Electrical Scheduling Salary: Negotiable upon experience circa £25k - £27k per annum Location: Glasgow Job Type: Full Time, Permanent Working Hours: Monday – Thursday: 07:30 – 16:30, Friday: 07:30 – 16:00 The Position Due to continued growth in our Glasgow office, we are looking to hire...


  • Glasgow, United Kingdom ZLX Full time

    We are looking for a customer service coordinator for our rapidly expanding Financial Services business. This fantastic opportunity is permanent and will be based in our modern offices in Glasgow city centre. You will develop career-long skills within this fast-paced dynamic business environment working alongside a collaborative and driven team. Your role...


  • Glasgow, United Kingdom HF Group Full time

    Job Title: Customer Service Coordinator - Electrical SchedulingSalary: Negotiable upon experience circa £25k - £27k per annumLocation: GlasgowJob Type: Full Time, PermanentWorking Hours: Monday – Thursday: 07:30 – 16:30, Friday: 07:30 – 16:00The PositionDue to continued growth in our Glasgow office, we are looking to hire a new Electrical Service...


  • Glasgow, Glasgow City, United Kingdom GAP Group Limited Full time

    About the RoleThe Customer HSC Support Coordinator is a key position within our team, responsible for ensuring seamless interactions between our Major Account customers and GAP Group. This role requires a high level of organization and communication skills to manage customer queries, liaise with depots, and source equipment. About YouWe are seeking an...


  • Glasgow, United Kingdom Persimmon Homes Full time

    From the commitment we pour into our homes, to the belief we bring to supporting amazing careers, a role at Persimmon is a springboard for Building Your New Possible. Discover new opportunities to grow, learn new skills and release your potential. We’re Persimmon Homes, a FTSE 250 listed company and a leading UK house builder serving local communities...

  • Service Coordinator

    1 month ago


    Glasgow, Glasgow City, United Kingdom Speedy Hire Full time

    Service Coordinator RoleWe are seeking a skilled Service Coordinator to join our team at Speedy Hire.The successful candidate will have knowledge of customer services and coordination to effectively manage all aspects of our service delivery.Key responsibilities will include:Coordinating service delivery to meet customer needsManaging customer relationships...

  • Service Coordinator

    4 weeks ago


    Glasgow, Glasgow City, United Kingdom Office Angels Full time

    Service Coordinator Job DescriptionOur client, a leading organisation in the manufacturing industry, is seeking a highly organised and customer-focused Service Coordinator to join their team. As a Service Coordinator, you will provide essential support by responding to customer support calls and coordinating with a team of regionally based technicians to...


  • Glasgow, United Kingdom Gamma Communications Full time

    **Direct Provisioning Coordinator** **Location: Glasgow (Hybrid)** **Full-Time; Shift Rotation** **Start date dependent upon satisfactory pre-employment checks** **Who are we?** Gamma is one of the largest telecommunications companies in the UK. A leading supplier of Unified Communications as a Service (UCaaS): that provide voice, data and mobile...


  • Glasgow, United Kingdom MacStaff Full time

    **You will like** Coordinating service/maintenance from the Glasgow office with hybrid #WFH for this respected global engineering firm with expertise in sustainable energy decarbonization and building performance. They are an employer of choice, and this is a great opportunity to join people on their mission to create a better tomorrow. **You will...


  • Glasgow, Glasgow City, United Kingdom The New Homes Group Full time

    About the RoleWe are seeking a highly organized and communicative Customer Service Operations Coordinator to join our team at The New Homes Group in Glasgow City Centre or Dundonald, Kilmarnock. This is an exciting opportunity to work with a dynamic team and contribute to the success of our residential property surveying firm.About YouTo be successful in...

  • Service Coordinator

    4 weeks ago


    Glasgow, Glasgow City, United Kingdom Office Angels Full time

    Role Summary: We are seeking a highly organized and customer-focused Service Coordinator to join our team at Office Angels. The ideal candidate will have experience in a varied administrative role and excellent planning skills.Key Responsibilities:Respond to customer support calls and coordinate with a team of regionally based technicians to ensure the...

  • Customer Coordinator

    6 months ago


    Glasgow, United Kingdom M Group Services Full time

    **Delivering what we **promise** **Morrison Water Services **is currently looking to recruit a **Customer/NRSWA Co-Ordinator** to work on our DV2 Lot 4 program contracts across Scotland. As the** Customer/NRSWA Coordinator, **you will be part of our water construction team. You will be required to develop, implement, lead, and manage all DV2 Lot 4 customer...


  • Glasgow, United Kingdom The Artisanal Sprits Company plc Full time

    **Job Title**: Customer Service and Distribution Coordinator **Location**: Masterton Bond, Uddingston **The Company** **The Artisanal Spirits Co (ASC)** ASC is building a premium, direct to consumer, high growth, high margin, global spirits group. At its core, ASC is driven by the Scotch Malt Whisky Society (SMWS), supported by additional brands. Our...