Band 3 Ward Services Coordinator

5 months ago

Birmingham, United Kingdom University Hospitals Birmingham Full time

**Job summary**:
An Exciting opportunity has become available to join ward 517 as a Ward Service coordinator. Ward 517 is an acute short stay area which sees a high turn over of patients daily.

Previous experience beneficial but not essential as full training will provided.

The post holder will work as an integral part of the team ensuring that there is a seamless approach to the provision of non-clinical services, ensuring a high quality service to patients and ensuring that ward requirements are met.

They will assist the clinical manager and staff within the ward / clinical area to ensure appropriate and effective delivery of services in order to maintain the patient environment and services to patients.

**Main duties, tasks & skills required**:
You will be responsible for the daily upkeep of the ward, including reporting equipment that needs repairing, Liaising with facilities to ensure compliance of infection control and environment cleanliness. You will be responsible for overseeing waste management

Working with colleagues you will be responsible for ensuring adequate provisions are on the ward. You will be involved in ordering supplies and replenishing stock levels.

You will be expected to undertake administrative duties, Including audits and completing patient feedback.

Please see job description for a more detailed description of Skills and tasks expected for the role

**About us**:
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

University Hospitals Birmingham is a Smoke-Free premises hospital.

**Job description**:
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

**Person specification**:
**Qualifications**:
**Essential**:
*Evidence of Level 2 on both Maths & English qualifications ( CSE Grade 1/ GCSE Grades 4-9 or A* -C / Level 2 Functional Skills / O Level grade A-C / Level 2 National Certificate / Level 2 National Diploma / Level 2 ESOL )
- Evidence of completion of Level 3 Qualification or above in Health / Social Care or Hospitality & Catering ( BTEC/ CACHE Level 3 Award / Level 3 Certificate or Diploma ) or 2 A levels or equivalent experience of working in the NHS in a patient/public facing role in health / care or hospitality & catering
- Evidence of completion of training associated with employment in a role associated with health / care / hospitality or catering i.e. : Customers service/ Food Hygiene / Care Certificate/ Health & Safety i.e. COSHH
- Evidence of completion of "in house" training associated with employment, via on-line training platforms, Moodle, in house training etc.

**Experience**:
**Essential**:

- Considerable experience of working in a health/ care role or hospitality/ catering role which is customer facing in an NHS or health / care provider role as part of a multi-disciplinary team
- Experience of undertaking audit of stock and replenishment of supplies
- Can demonstrate understanding of the roles which make up the team of health and care staff within a hospital setting
- Can demonstrate understanding of the following:
oHealth & Safety

oInfection prevention control practice

oFood hygiene practice /standards

oMoving and handling

oCustomer service /care skills
- Can demonstrate awareness and understanding of how they may be exposed to distressing situations associated with hospital patient care
- Can demonstrate understanding of how this role contributes to patient health and wellbeing
- Can demonstrate understanding of Equality, diversity and inclusion and how this relates to this role
- Can demonstrate an understanding of Safeguarding and how this relates to the role
- Can demonstrate how data protection and confidentiality relate to the role
- Understa

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