Customer Support Representative

3 months ago


East London, United Kingdom Architectural Decorators Ltd Full time

**Are you a great communicator? Can you provide excellent customer service? Are you looking for a good home/work life balance? Are you someone looking for an exciting new career?**

**If so, this could be the role for you**

Since 1944 AD Construction Group has established itself as a well-regarded refurbishment contractor providing building maintenance services within the public sector, predominantly to local authority housing associations. Working as a close-knit team the organisation has successfully proven time and time again its ability to be a serious competitor in the construction industry.

We are looking for a Customer Support Representative to join one of our busy project-teams workin in East London.

**Main Duties**
- Preparing correspondence to cover issues such as access, delay in works, changing/adding works and resolving issues
- Collecting KPIs upon work completion, and logging the results
- Arranging appointments for workers and subcontractors where necessary
- Building good relationships with the residents

**Essential Skills/Knowledge**
- Driving license is essential
- Strong face-to-face customer service experience
- Good communicator, both oral and written
- Flexible to accommodate the needs of the residents
- Excellent time keeping and organisational skills
- Basic IT knowledge

**Package**
- Salary - £23,000 to £27,500
- Hours - Monday to Friday, 8am to 5pm (1hr for lunch)
- 21 days of holiday + bank holidays and Christmas closure
- Birthday day off
- Company branded uniform, PPE, Work Phone, iPad

**Additional Information**
- DBS check will be carried out on your behalf at the companies expense
- Eligible to work in the UK
- Six Month Probationary Period
- As part of the interview process you will be required to complete an aptitude test

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00-£27,500.00 per year

**Benefits**:

- Referral programme

Schedule:

- Monday to Friday
- No weekends

Licence/Certification:

- Driving Licence (required)

Work Location: On the road



  • East London, United Kingdom Architectural Decorators Ltd Full time

    **Are you a great communicator? Can you provide excellent customer service? Are you looking for a good home/work life balance? Are you someone looking for an exciting new career?** **If so, this could be the role for you!** Since 1944 AD Construction Group has established itself as a well-regarded refurbishment contractor providing building maintenance...


  • South East, United Kingdom Architectural Decorators Ltd Full time

    Customer Support Representative Are you a great communicator? Can you provide excellent customer service? Are you looking for a good home/work life balance? Are you someone looking for an exciting new career? If so, this could be the role for you! Since 1944 AD Construction Group has established itself as a well-regarded refurbishment contractor providing...


  • South East, United Kingdom Architectural Decorators Ltd Full time

    Customer Support RepresentativeAre you a great communicator? Can you provide excellent customer service? Are you looking for a good home/work life balance? Are you someone looking for an exciting new career?If so, this could be the role for you!Since 1944 AD Construction Group has established itself as a well-regarded refurbishment contractor providing...


  • London, United Kingdom Comply Full time

    **Customer Support Representative** **The Career Opportunity** This position has high expectations as you will have extensive exposure to our Product Management and Sales teams at all levels. If you excel in this role, there is potential for advancement, learning, and overall career development within the organization! **The Role**: - Perform set-up and...


  • London, United Kingdom Architectural Decorators Ltd Full time

    Are you a great communicator who can deliver excellent customer service? Why not bring your customer experience over to the construction industry? **About us** Established in 1944, AD Construction Group has continually expanded its service offerings to align with its growing client base and esteemed reputation. Specialising in a comprehensive range of...


  • London, United Kingdom Neko Health Full time

    Join Neko Health as a customer support representative and make a difference in the health-tech industry! **About Neko Health**: Neko Health is a Swedish health-tech company co-founded in 2018 by Hjalmar Nilsonne and Daniel Ek. Our vision is to create a healthcare system that can help people stay healthy through preventive measures and early detection. Neko...


  • South East, United Kingdom Architectural Decorators Ltd Full time

    Are you a great communicator? Can you provide excellent customer service? Are you looking for a good home/work life balance? Are you someone looking for an exciting new career? If so, this could be the role for you! Since 1944 AD Construction Group has established itself as a well-regarded refurbishment contractor providing building maintenance services...


  • London, United Kingdom theprintspace Full time

    Customer Support Representative for a high-growth tech company in the creative arts industry theprintspace is a best in class fine art & photographic printing studio with an outstanding customer satisfaction reputation. We are looking for a focussed and intelligent Customer Support Representative ready to take a forward career step in the exciting creative...


  • London, United Kingdom Hubstaff Full time

    Exciting Opportunity for Customer Support Representatives with DoWell UX Living Lab! DoWell UX Living Lab, a division of DoWell Research. As a globally renowned User Experience research team, we have been trusted by top brands like Google and Spotify since 1995. With our extensive research background, we are now developing management products for small to...


  • London, Greater London, United Kingdom The Hyde Group Full time £25,000

    Inbound Customer Support Representative (Temporary to Permanent) Working Hours: 35 hours per week, Monday to Friday, 9:00 AM to 5:00 PM Contract: Initial temporary position with the potential for permanent employment The Hyde Group is seeking to hire an inbound Customer Support Representative. Our mission is straightforward: by offering our clients a secure...


  • London, United Kingdom Construo Full time

    **About Us**: Join the Construo team, a leading construction platform dedicated to transforming the industry. We're committed to providing top-notch support to our users and are seeking enthusiastic individuals to join us as Remote Customer Support Representatives. **Role Overview**: As a Remote Customer Support Representative at Construo, you'll play a...


  • London, Greater London, United Kingdom Bright Bridge Group Full time

    Position Overview: As a Customer Support Representative at Bright Bridge Group, you will serve as the initial point of contact for our clientele, managing incoming communications and delivering outstanding service. Your role will encompass addressing client inquiries, resolving challenges, and ensuring a satisfactory customer journey. This position is...


  • East London, United Kingdom Deverell Smith Recruitment Ltd Full time

    We are seeking a skilled and experienced Customer Service Representative to join our team at Deverell Smith Recruitment Ltd. As a Customer Service Representative, you will be responsible for enhancing the aesthetics of various surfaces, performing maintenance tasks, and ensuring a high-quality finish in high-end residential units.Your primary...


  • London, United Kingdom Kantar Media Full time

    Job Title: Customer Service Representative Location: London, Westgate Salary: Competitive Full time/Permanent/Hybrid working Includes Weekends and evening hours Do you live in North London and have Customer Care experience don't want to do any sales calls? then read on this exciting role could be for you. Kantar is the world’s leading data,...


  • London, United Kingdom Kantar Media Full time

    Job Title: Customer Service Representative Location: London, Westgate Salary: Competitive Full time/Permanent/Hybrid working Includes Weekends and evening hours Do you live in North London and have Customer Care experience don't want to do any sales calls? then read on this exciting role could be for you. Kantar is the world’s leading data,...


  • London, United Kingdom Vista Musical Instruments Full time

    Vista Musical Instruments is an innovative, global collective of music-related brands dedicated to building meaningful products and experiences for the music community. Brands include MONO, Harmony, Teisco, Heritage Guitars, Dawsons and Swee Lee. Vista Musical Instruments is headquartered in Singapore, with operations in USA, UK and APAC, and is a division...


  • London, United Kingdom Vista Musical Instruments Full time

    Vista Musical Instruments is an innovative, global collective of music-related brands dedicated to building meaningful products and experiences for the music community. Brands include MONO, Teisco, Harmony, Heritage Guitars, Dawsons, and Swee Lee. Vista Musical Instruments is headquartered in Singapore, with operations in USA, UK and APAC, and is a division...


  • London, United Kingdom Workplace Options Full time

    Founded in 1982, Workplace Options is the largest independent provider of holistic wellbeing solutions. Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both personally and professionally. Trusted by 51% of Fortune 500...


  • East London, United Kingdom Euro London Appointments Full time

    Job Title: Customer Service Representative with Cash Handling Experience Are you based in East London? Would you like to have a flexible part-time role? We are looking for a highly motivated Customer Service Representative with cash handling experience to join a great team. As a Customer Service Representative, you will be responsible for managing your own...


  • London, United Kingdom Qogita Full time

    **WHO WE ARE** **Qogita [Pronounced KO-gi-ta] is transforming the world of B2B eCommerce**:a one-stop-shop for all packaged products at prices, terms and ease-of-use never seen before. Qogita is based on an ultra-innovative order allocation algorithm that not just enhances how B2B commerce is done, but changes it all together. The outcome: 10-20% in...