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Application Support Specialist

4 months ago

Glasgow, United Kingdom Barclays Full time

**Application Support Specialist**
**Glasgow**

Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality and innovation behind us. We offer careers that provide endless opportunity - helping millions of individuals and businesses thrive, and creating financial and digital solutions that the world now takes for granted.

**Working Flexibly**

**What will you be doing?**:

- Assisting with Level two incident management
- Participating in service reviews and posting incident reviews
- Reviewing of Implementation Plans and Release Documentation
- Coordinating, Supporting and Executing during and post change implementation
- Investigating and coordinating for closure in support of triage and major incident calls
- Analysing closure for Capacity/ Performance Management
- Being responsible for on call support and ad-hoc overtime as appropriate
- Building and managing relationships with key stakeholders within Barclays wider teams

**What we’re looking for**:

- Exposure to Unix/ Linux, shell scripting
- Solid experience with Oracle PL/ SQL
- Exposure to TWS/ Autosys
- Exposure to Connect Direct

**Skills that will help you in the role**:

- A graduate degree preferred
- Exposure to AppDynamics, Cloud and Wily
- Exposure with Open-source Kafka
- Solid experience with ITIL V3/ V4

**Where will you be working?**
Our new state-of-the-art Campus, right in the heart of Glasgow is a hub of creative collaboration. A place where everyone can bring their true selves to work and reach their full potential. Home to 5,000 of our colleagues, our Tradeston campus will support the community in more ways than one - by creating thousands of new career opportunities and celebrating local artists. A short walk from Central Station on the south of the Clyde, it will be a key location for the Barclays business that will deepen our ties with the city and its communities.

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