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Application Support Specialist

2 months ago

Glasgow, Glasgow City, United Kingdom Michael Page Technology Full time

Job Summary

We are seeking an experienced Application Support Specialist to join our team at Michael Page Technology. As an Application Support Specialist, you will be responsible for providing technical support and assistance to our clients in a fast-paced and dynamic environment.

About the Role

This is an exciting opportunity for a skilled and motivated individual to join our team and contribute to the success of our clients. As an Application Support Specialist, you will be working closely with our clients to identify and resolve technical issues, provide training and support, and ensure that our clients are satisfied with our services.

Key Responsibilities

  • Provide technical support and assistance to clients via phone, email, and in-person
  • Identify and resolve technical issues in a timely and efficient manner
  • Provide training and support to clients on our software applications
  • Work closely with our clients to understand their technical needs and provide solutions
  • Collaborate with our team to ensure that our clients receive the best possible service

Requirements

  • Previous experience in a technical support role
  • Strong technical skills and knowledge of software applications
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • High school diploma or equivalent required

What We Offer

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance