Tours and Collections Assistant

4 months ago


Belfast, United Kingdom Lynn Recruitment Full time

Are you passionate about heritage and culture? Do you excel in delivering exceptional visitor experiences? Belfast City Council is seeking a dynamic individual to join our team as a Tours and Collections Assistant

**Your Duties**:

- As a Tours and Collections Assistant, you'll have the exciting opportunity to:

- Conduct public and private tours of City Hall and its surroundings, catering to diverse audience interests.
- Collaborate with internal departments to develop themed tours for special events and festivals.
- Assist in implementing efficient booking processes and financial management for tours.
- Support exhibition operations and provide assistance to visitors with queries.
- Develop, update, and interpret tour scripts in line with political and cultural sensitivities.
- Contribute to marketing activities and manage loan agreements for art and artefacts.
- Oversee storage and movement of cultural assets in compliance with conservation guidelines.
- Update art and artefact displays and databases, and provide training to casual tour guides.
- Record donations and provide operational cover when needed.
- Assist with general office administrative tasks and participate in project teams and events.

**Your Profile**:
**Minimum of one year's relevant experience in each of the following three areas**:

- Delivery of tour service and visitor experience.
- Working in a customer-facing environment, including cash handling duties.
- Utilising Microsoft Office and other specialised software to generate service-based reports and statistics.
- Possess at least five GCSEs (grades A - C), including English or equivalent qualifications.

**Applicants must demonstrate**:

- Communication and Customer Care Skills: Effective communication, both orally and in writing, with diverse stakeholders to uphold Belfast City Council's image.
- Organisational and Team Working Skills: Prioritisation of tasks, independent decision-making, collaborative teamwork, and innovative problem-solving.
- Information Technology Proficiency: Competence in using standard office and finance software.

**Your Benefits**:

- £12.80 per hour.
- Pension Contribution.

**Additional Information**:

- Full time, Temporary.
- Belfast Location.
- If this role isn’t for you, Lynn Recruitment has a broad range of career opportunities to choose from. Get in touch via 028 9023 4324 to find out more. #_

**Job Types**: Full-time, Temporary contract

Pay: £12.80 per hour

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (required)

Work Location: In person

Reference ID: RQ1247604



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