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Housing Services Administrator

6 months ago

Falkirk, United Kingdom Link Group Limited Full time

**Housing Services Administrator**

**12 month fixed term secondment cover**

**The Role**

At Link, people are at the heart of everything we do. Our people have made our award-winning social enterprise the success it is today and as it continues to grow, we want them to be the best they can be and to reach their potential.

We are looking to recruit a Housing Services Administrator to join our multi-skilled team to deliver a high quality service to customers, meeting their needs as the first point of contact in a busy area housing office. The post holder will be required to use their initiative to evaluate a situation and act accordingly.

All enquiries and/or requests for service must be dealt with confidently and efficiently. The post holder will be expected to remain calm, sympathetic and supportive while dealing with both routine and challenging situations.

**About You**

You will have a good standard of education, combined with a high degree of competence in the use of IT Systems, particularly those used in a service delivery including Microsoft Office programmes, especially Word and Excel and experience of working in a fast paced multi task role dealing with a range of duties and customers.

In return you will be offered the opportunity to enhance your skills and knowledge through employee training and development. You can expect to work in a supportive, trusting and transparent working environment, with the autonomy to offer creative and innovative solutions whilst maintaining Link’ s values; Responsibility, Empathy, Social Impact, Participate, Equality, Challenge and Transparency.