Depot Administrator

Depot Administrator

Competitive Salary + Business Benefits and Bonuses dependant on experience and qualifications held.

**General information**

The Depot Administrator will assist in the smooth running of the depot on a day-to-day basis by providing general administrative support to the team. Reporting to the Depot Manager, this role will play an integral part in the set-up of the Depot and will act as the first point of contact for all visitors to the site. For the right person, there will also be the opportunity for the role to develop as the Depot grows.

**Who will you be working for?**

For over 30 years, Garic has led the welfare and plant hire industry with exceptional service and ground-breaking innovations that support different sectors across the UK. We deliver a unique multi-specialist rental and sales service in target market segments, driving value for our customers through a disciplined execution of operational excellence and service innovation.

We take pride in the three pillars of our operation, each of which is vital to delivering the service and support our customers rightly demand: product innovation, customer focused service, complete compliance.

Above all, people are the most important part of our business; we deliver on our objectives by living our values. We give people the right environment, role & tools to deliver excellence and quality in everything we do.

**Key Responsibilities and Accountabilities of the Depot Administrator**Responsibilities**:

- Answer all incoming telephone enquiries
- Generate and process collection and delivery notes through Insphire software
- Log and record damages and process charges to customers from returned assets
- Act as the first point of contact for all visitors by delivering excellent customer service and ensuring all visitors adhere to the Health and Safety guidelines
- Support with the booking of the van MOT, servicing and Repairs, via 3rd party providers
- Provide information on stock availability and stock movement
- Generate and complete depot stock transfers, in and out of your operating depot.
- Support other Garic depots during periods of administration annual leave.
- Improve and develop the existing systems and processes to ensure the Depot operates efficiently

**Person Specification**

**Essential**
- Previous administration experience in a fast-paced environment
- Previous experience of working in a construction/hire or manufacturing environment
- Proficient with all aspects of Microsoft Office
- Previous experience of working in a customer facing role

**Desirable**
- NVQ in Business Administration
- An awareness of Health and Safety

**Personal Qualities**
- Diligent
- Professional
- Enthusiastic
- Determined
- Innovative
- Passionate
- Composed

This is a fantastic time to join a growing business and play a key role in our success as the Depot Administrator.

**Our benefits**:

- Profit Bonus Scheme
- Employee discount scheme with money off at retailers and everyday spends.
- Great inclusive culture
- Employee health cover
- Discounted Gym membership
- Love2Shop vouchers on your Birthday
- 22 days’ holiday plus Bank Holidays
- Your birthday off (or a paid day to support charity work)
- Salary Sacrifice Pension (after 3 months service)
- Cycle to Work Scheme
- Christmas Shut Down

If you are interested in the position of Depot Administrator, please send a CV and covering letter.

**Salary**: Competitive + Plus Bonuses and Benefits.

Schedule:

- Day shift, working 40 hours a week, Monday to Friday between 08.00-16.30 (with room for some flexibility).

Ability to commute/relocate:

- Falkirk, FK3 8YE: reliably commute or plan to relocate before starting work (preferred)

**Benefits**:

- Cycle to work scheme
- Employee discount
- Health & wellbeing programme
- On-site parking
- Paid volunteer time
- Profit sharing

Schedule:

- Monday to Friday

Supplemental pay types:

- Yearly bonus

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 2 years (required)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: Depot Administrator