Customer and Learner Services Advisor, Full Time

5 months ago


BurtonOnTrent, United Kingdom Burton and South Derbyshire College Full time

**Customer and Learner Services Advisor**
**Full time, 37 hours a week - Mon-Thurs (8.30 am - 5.00 pm) Fri (8.30 am - 4.30 pm), 52 weeks per annum**
**£20,048 per annum**
**Burton Town Centre Campus / Swadlincote Campus**

W**ho are we looking for?**

Burton and South Derbyshire College is seeking to appoint a well-organised, committed and enthusiastic individual to join our Customer and Learner Services Team.

You will be required to work closely, and in collaboration with, cross College departments in order to provide a welcoming, seamless and professional service to learners and visitors to the Learner Hub.

This role would suit a vibrant, outgoing individual who is able to work effectively as part of a team but also has the tenacity and motivation to, at times work alone or on individual tasks or projects.

This role will require working to a rota between our Burton town centre campus and the Stephen Burke Construction Academy (in Swadlincote) campus.

Applicants should be qualified to Level 2 English and Maths or above with vocational experience in Business Administration or Customer Service, or willing to work towards Level 2 English and Maths and be able to demonstrate a good level of IT literacy. Knowledge of working in customer facing roles would be an advantage, as would the ability to speak more than one language.

**Why come and work for us?**

Burton and South Derbyshire College value our employees and have a number of additional benefits to offer the successful applicant:

- Generous pension schemes for academic and support staff
- Generous holiday plans
- Free Employee Assistance Programme
- Flexible working policies
- Competitive maternity, paternity and adoption leave
- Excellent staff training programme, including two staff development days per year
- On-site nursery with Good Ofsted rating
- Cycle to Work Scheme
- Free annual eye tests
- Access to our onsite gym
- Staff discounts at our fine dining restaurant, The Mulberry, our Mulberry Bistro and Innovations Hair and Beauty salon

We are committed to a sustainability agenda and are working hard towards achieving a net zero environmental impact. We aim to embed this in our culture with our staff, learners, visitors and suppliers all expected to show dedication towards reducing our carbon footprint.



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