Outpatient Appointments Supervisor

7 months ago


Harlow, United Kingdom The Princess Alexandra Hospital NHS Trust Full time

The Outpatients department is on the lookout for an enthusiastic individual to support the management of the team as the Appointments Supervisor/Team Lead. This will be an operational role and will involve day-to-day management of staff including the allocation of tasks.

You should be able to stay calm under pressure and display a can-do attitude, and demonstrate experience of managing staff.

You will support and manage the team in order to maintain our excellent appointment booking service, review the clinic utilisation for given specialties and liaise with managerial staff regarding all aspects of the outpatient service.

The Princess Alexandra Hospital NHS Trust (PAHT) provides a full range of general acute, outpatient and diagnostic services at The Princess Alexandra Hospital in Harlow, the Herts and Essex Hospital in Bishop’s Stortford, and St Margaret’s Hospital in Epping.

The Princess Alexandra Promise to our patients as identified by our three values which will contribute to improving our patient experiences:
Patient at heart - Always holding the patient and their wellbeing at the centre of our thoughts and efforts

Everyday excellence - Sharing and celebrating our successes, being honest when we get it wrong, giving us the ability to learn from both

Creative collaboration - Knowing strength comes from diversity, we combine our experiences, skills and talents, working together to find new and better ways to care

For further details, please refer to the attached job description and person specification, available to download at any time.


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