Administration Clerk

6 months ago


Harlow, United Kingdom The Princess Alexandra Hospital NHS Trust Full time

This will be a support role based in the Alexandra Day Stay Unit supporting Endoscopy and DSU.

You be the first point of contact for patients, visitors and staff and ensure high standards of administration and patient experience

Creating clinic appointments and keeping patient records accurate and up to date

Supporting the Endoscopy pathway for adults wishing to book in for a procedure at PAH.

The Endoscopy unit are looking for a receptionist/administration clerk to join the team. This role is a great fit for passionate, enthusiastic and dedicated individuals to support in leading the department to excellence.

You will be providing a comprehensive administrative service in support of the multidisciplinary team, using a professional and customer-centred approach to all patients and their families who are undergoing care at The Princess Alexandra Hospital.

Our Organisation

The Princess Alexandra Hospital NHS Trust (PAHT) provides a full range of general acute, outpatient and diagnostic services at The Princess Alexandra Hospital in Harlow, the Herts and Essex Hospital in Bishop’s Stortford, and St Margaret’s Hospital in Epping.

We employ 3,500 staff and serve a local population of around 350,000 people living in west Essex and east Hertfordshire, centred on the M11 corridor and the towns of Harlow, Bishop’s Stortford and Epping. Our extended catchment area incorporates a population of up to 500,000 and includes the areas of Hoddesdon, Cheshunt and Broxbourne in Hertfordshire.

Our Values

The Princess Alexandra Promise to our patients as identified by our 3 values which will contribute to improving our patient experiences:
Patient at heart - Always holding the patient and their wellbeing at the centre of our thoughts and efforts

Everyday excellence - Sharing and celebrating our successes, being honest when we get it wrong, giving us the ability to learn from both

Creative collaboration - Knowing strength comes from diversity, we combine our experiences, skills and talents, working together to find new and better ways to care

The Trust believes in investing in all our staff and rewarding high standards of care whilst building for excellence and in return we expect our staff to uphold the Trust values to the highest level.

Please see the attached job description and person specification, available to download at any time.


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