Ward Clerk

Job summary This will be an admin clerical support role based on Saunders Ward.You will be the first point of contact for patients, visitors and staff and ensure high standards of administration and patient experience.Creating follow up appointments and keeping patient records accurate and up to date.
Main duties of the job This role is a great fit for passionate, enthusiastic and dedicated individuals to support in leading the department to excellence.There is a position, working on a rota basis covering a service that operates 7 days a week including weekday, weekend and bank holiday.
Flexible working patterns is a possibility.You will be providing a comprehensive administrative service in support of the multidisciplinary team, using a professional and customer-centred approach to all patients and their families who are undergoing care at The Princess Alexandra Hospital.
About us Our Organisation The Princess Alexandra Hospital NHS Trust (PAHT) provides a full range of general acute, outpatient and diagnostic services at The Princess Alexandra Hospital in Harlow, the Herts and Essex Hospital in Bishop's Stortford, and St Margaret's Hospital in Epping.
We employ 3,500 staff and serve a local population of around 350,000 people living in west Essex and east Hertfordshire, centred on the M11 corridor and the towns of Harlow, Bishop's Stortford and Epping.
Our extended catchment area incorporates a population of up to 500,000 and includes the areas of Hoddesdon, Cheshunt and Broxbourne in Hertfordshire.
Our Values The Princess Alexandra Promise to our patients as identified by our 3 values which will contribute to improving our patient experiences: Patient at heart - Always holding the patient and their wellbeing at the centre of our thoughts and efforts Everyday excellence - Sharing and celebrating our successes, being honest when we get it wrong, giving us the ability to learn from both Creative collaboration - Knowing strength comes from diversity, we combine our experiences, skills and talents, working together to find new and better ways to care The Trust believes in investing in all our staff and rewarding high standards of care whilst building for excellence and in return we expect our staff to uphold the Trust values to the highest level.
Job description Job responsibilities Please see the attached Job description and person specification.
This is available to download at anytime.
Person Specification Experience Essential Recent administrative experience Customer service experience Skills Essential Basic knowledge of data protection and confidentiality Confident with use of various IT systems