Administration / Scheduling Assistant

6 months ago


Wembley, United Kingdom Specsavers Full time

**Role: Administration / Scheduling Assistant**

**Salary: 20p per hour above NMW**

**Hours: Full time 9am to 6pm**

**Location: Wembley, Middlesex - must be local or within commuting distance.**

**We are actively recruiting an Administration / Scheduling Assistant to join the lovely team here at Specsavers Domiciliary based in Wembley.**

**Previous Optical Experience is required**

We are actively recruiting an Administration / Scheduling Assistant to join the lovely team here at Specsavers Domiciliary based in Wembley.

The partners’ vision is very simple. They want to be able to offer the very best patient experience possible. For us, customer excellence is not just about taking calls or dispensing glasses, it is about taking the time to assess our patients’ lifestyle and needs. It is about making them feel special as well as offering them a service that can enhance their independence and quality of life. It is about making our patients SMILE

The administration and scheduling part of the role is very customer focussed as well as being key to the success of our clinics. You will make and take calls from patients, care homes and 3rd parties and book, schedule and plan the clinics efficiently. Update patient records, arrange for deliveries of patient’s new glasses, liaise with the field based teams on a daily basis and ensure all of our customers feel listened to and are happy.


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