Ecommerce Customer Support and Sales Operations

2 weeks ago


Amersham, United Kingdom X-Rite Pantone Full time

WONDERING WHAT’S WITHIN DANAHER? TAKE A CLOSER LOOK.
At first glance, you’ll see Danaher’s scale. With $22.3B revenue, our 69,000 associates work across the globe at more than 25 unique operating companies within four platforms — life sciences, diagnostics, water quality, and product identification.

Career development is important to us - you’ll find associates who are as certain about their impact as they are about where they’re headed next. You’ll find the Danaher Business System, which makes everything possible. You’ll also see a company that investors trust—our culture of continuous improvement has helped us outperform the S&P 500 by more than 5,000% over the past 25 years.

We hope you’ll see yourself here, too. What you find at Danaher — and within yourself — might just change the world.

**WHO WE ARE**:
PANTONE provides a universal language of colour that enables colour-critical decisions through every stage of the workflow for brands and manufacturers.

WITHIN YOUR TEAM
We are seeking an eCommerce Customer Support and Sales Operations Coordinator to join our eCommerce team. You will report to the Senior Director of Digital Strategy and Operations and work closely with the Logistics and Customer Service Manager and Pantone’s eCommerce team. This position is fully remote within Europe.

**THIS JOB IS A UNIQUE OPPORTUNITY TO**:
This role can be based anywhere in the UK it is preferable to be in or around Kent as there will be occasion to visit the office in Ashford.

**WITHIN YOUR ROLE, YOU WILL**:
Communicate and provide proactive information concerning customer-related issues to key business partners

Prepare and send response letters and company information to customers

Help coordinate our internal order process across different channels (eCommerce, Amazon, Direct) to ensure we have inventory in our German and United Kingdom warehouses.

Coordinate internal inventory forecasts across teams

Inventory ordering/coordination with German and United Kingdom warehouses.

Manage logistics carrier claims (i.e. UPS, Fedex)

Support Amazon EMEA order intake

Monitoring orders status through the logistic pipeline from Pantone in New Jersey, US to our warehouses in Germany and the United Kingdom.

**WE ARE LOOKING FOR A PROFESSIONAL WHO IS/HAS**:
**Language**: English fluent, preferably an additional European language (French or German)

**Communication**: Excellent written and verbal communication skills and use these to influence outcomes with persuasiveness and credibility.

**Global Perspective and Learning Agility**: A systematic, structured view of situations while staying focused on the big picture.

**Results Oriented**: A track record of achievement, and accountability, and are an independent self-starter

**Judgement and problem-solving skills**: Naturally inquisitive, independent critical thinker, proactive problem-solver, and detail-oriented, grounded in sound business judgment

**Ideas driven**: Capacity to be open to new ideas, and ambiguity and are comfortable exploring areas with little oversight where there are no right answers

**Digitally literate**: Comfortable using various software programs. Experience with Microsoft Office Suite, emphasizing Excel proficiency. Be able to organize and keep information/data in Excel.

**YOUR EDUCATION AND BACKGROUND EXPERIENCE WILL INCLUDE**:
Bachelor’s Degree (preferred)

Experience working in customer service or a customer-facing role

Intermediate or advance level of Microsoft Excel

Experience in logistics industry (preferred)

Background and interest in design-based industries (would be advantageous)

**OUR OFFER**:
**OUR CORE VALUES**:
At Danaher, we’re driven by a sense of wonder for what we can create—and what we can become. Here, you’ll accelerate your career while driving innovation that improves lives. You’ll work hard and take risks, with guidance from committed leaders, powerful DBS tools, and the support of a global organization. If you’d like to learn more, read stories from our associates on our Careers Blog or reach out to one of our recruiters.
Our Shared Purpose - Helping Realize Life’s Potential - expresses our reason for being and the impact that every one of us at Danaher strives to have on the world. Our Core Values define the fundamental beliefs that guide our actions. The Core Behaviours enable our values and Shared Purpose, powered by DBS as our proven system for achieving success at Danaher.
When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, work


  • Sales Representative

    4 weeks ago


    Amersham, United Kingdom The Business Directory Full time

    One of the Best Small Companies to work for! We have a lot of fun, a great team and plenty of financial perks. We are looking to hire a customer-oriented sales representative. The sales representative’s responsibilities include making outbound calls selling our products and providing excellent after-sales service to retain customers. You should also be...


  • Amersham, United Kingdom Grants Blinds Full time

    Company Overview: We are a prestigious high-end blinds showroom dedicated to providing luxurious and innovative window covering solutions. Our commitment to exceptional quality, impeccable design, and superior customer service has established us as a leader in the industry. As we continue to expand our operations, we are seeking a motivated and...


  • Amersham, Buckinghamshire, United Kingdom Danaher Full time

    Be part of something altogether life-changingWorking at Cytiva in the Life Sciences industry means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.At...


  • Amersham, United Kingdom Blakemore Recruitment Full time

    A leading IFA is currently seeking an Experienced Sales Support Administrator to join their busy and growing team due to expansion and increased business levels. You will be working alongside some exceptional IFA's providing excellent administration support. Duties will include day to day administration processing applications, chasing outstanding...


  • Amersham, Buckinghamshire, United Kingdom Danaher Full time

    Find what drives you on a team with a more than 75-year history of discovery, determination, and innovation. As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers solve their toughest challenges. Our products serve diverse, global customer needs across a wide range of applications to...


  • Amersham, United Kingdom Jewson Full time

    We are looking for an energetic, enthusiastic, and flexible **Customer Service Advisor** to join our team in **Jewson Amersham (HP6 6LL)!** As a **Customer Service Advisor**, your role will be essential to keeping our branch running smoothly. From serving our customers at the trade counter and helping outside in the yard to processing customer orders and...


  • Amersham, United Kingdom Proactive Technical Recruitment Full time

    **Graduate Sales Administrator** **Amersham** Graduate sales Administrator urgently required for a specialist manufacturer near Amersham. We have an exciting opportunity for a Graduate or similar - Due to increased workload this newly created role within a busy Administration and sales team. We see this as being what could be an excellent opportunity for...


  • Amersham, United Kingdom Pall Full time

    Pall is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health. Learn about the Danaher Business System which makes everything possible. Want to learn and translate your skills be a part of the Pall Industrial Service Inside Sales Team? Are you...


  • Amersham, Bucks., United Kingdom Danaher Full time

    Be part of something altogether life-changing!Working at Cytiva in the Life Sciences industry means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.At...


  • Amersham, United Kingdom School Space Full time

    **Community Connector** **_ (Local Key Holder / School Lettings Assistant)_** - Are you a community minded individual that wants to help schools fight the funding cuts? - Do you have fantastic time keeping skills and a love for working with people? - Have you been looking for a role in the evenings/weekends to fit around your other commitments? If you've...

  • Sales Co-ordinator

    4 weeks ago


    Amersham, United Kingdom Adecco UK Full time

    We are looking for a 'Sales Co-Ordinator' to our client in their new Amersham office. Salary ; £30-35k plus benefits You will be promoting the services of the Group, and you will aim to achieve the highest levels of client satisfaction. - Analyse client data and prepare reports. - Perform client research for potential opportunities. - Assist colleagues...


  • Amersham, United Kingdom Walters People Full time

    Robert Walters are delighted to be working with a client based in Amersham who are looking for a Sales Ledger Assistant to join their growing team! Robert Walters are delighted to be working with a client based in Amersham who are looking for a Sales Ledger Assistant to join their growing team! The Role: The Sales Ledger Assistant will be working as part...


  • Amersham, Bucks., United Kingdom Danaher Full time

    Find what drives you on a team with a more than 75-year history of discovery, determination, and innovation. As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers solve their toughest challenges. Our products serve diverse, global customer needs across a wide range of applications to...


  • Amersham, United Kingdom Robert Dyas Full time

    Robert Dyas is an exciting modern multi-channel retailer which is full of people curious and interested in the new. We have over 90 shops in the UK and a growing online business. You don’t need to have previous retail experience, although it would be great if you do, but a desire to help people, a friendly personality, a can do attitude, reliability and...


  • Amersham, United Kingdom Gotpeople Full time

    Our client, an exciting friendly and fun niche business which is rapidly becoming a market leader in their field is looking to recruit a Customer Service Administrator The Customer Service Administrator will be primarily responsible for providing financial, clerical and administrative services to ensure efficient, timely and accurate payment of client...


  • Amersham, United Kingdom Vanta Staffing Limited Full time

    **Vanta Staffing High Wycombe** are recruiting for a **Customer Service Administrator** to work for an exciting, friendly and fun niche business which is rapidly becoming a market leader in their field. The Customer Service Administrator will be primarily responsible for providing financial, clerical and administrative services to ensure efficient, timely...

  • Showroom Assistant

    4 weeks ago


    Amersham, United Kingdom P J Bridgman & Co Ltd Full time

    Bridgman is a leading quality, luxury furniture retailer with a 45-year heritage in British design. Bridgman’s vision is to move away from solely garden furniture but create a presence within and around the home year-round. Working independently, the Showroom Assistant is responsible for supporting the Showroom Manager with daily operations of the...

  • Head of Projects

    4 weeks ago


    Amersham, United Kingdom Crucial People Limited Full time

    **Head of Projects**: Shape the Future of Smart Buildings in London Are you prepared to spearhead innovation in the smart buildings industry? Join a renowned provider of energy management solutions dedicated to sustainability, efficiency, and innovation in the built environment. Their state-of-the-art technologies empower businesses to optimize energy...


  • Amersham, United Kingdom Data Careers Ltd Full time

    My client a leading provider of services within the Healthcare sector require a Customer Account Administrator to be the main point of contact for a number of Healthcare Customers. This role is based in Amersham and the candidate will need to work in the Amersham office 3 days per work (2 days at home) You will: Create billing, allocate payments, allocate...


  • Amersham, Buckinghamshire, United Kingdom Danaher Full time

    Wondering what's within Beckman Coulter Diagnostics? Take a closer look.At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds,...