IT Customer Support Representative X 2
5 months ago
**England, West Midlands, Coventry - £23,000 - £30,000 per annum****:
Posted: 04/12/23
Description:
We are pleased to assist our client with their recruitment for two I.T. Customer Support Representatives.
Seeking dedicated and empathetic Customer Support Representatives to join a growing team. This individual will be responsible for providing exceptional support to customers, addressing their inquiries and concerns, and ensuring their satisfaction with products and services.
2. Provide product information, technical assistance, and troubleshooting support to customers experiencing issues with our solutions.
3. Manage customer accounts, including updating account information, processing orders, and tracking shipments.
4. Collaborate with the sales and technical teams to resolve complex customer issues and provide timely feedback.
5. Log and track customer interactions in our CRM system, ensuring accurate records and documentation.
6. Identify trends in customer inquiries and escalate potential product or service issues to the appropriate teams.
7. Participate in ongoing training programs to stay current on industry developments and improve customer support skills.
Minimum of 2 years of experience in a customer support or service role, preferably within the technology industry.
Opportunities for professional development and career advancement,
-
Customer Service Representative
3 weeks ago
Coventry, Coventry, United Kingdom AF Blakemore & Son Ltd Full timeCustomer Service Representative OpportunityMin 16 Hours P/W - possibly more hours when the store needs.Various shifts available including evenings & weekends.We are seeking a Customer Service Representative to join our team at SPAR. As a Customer Service Representative, you will play a vital role in supporting our store management and creating a positive...
-
Customer Service Representative
4 weeks ago
Coventry, Coventry, United Kingdom AF Blakemore & Son Ltd Full timeCustomer Service Representative OpportunityMin 16 Hours P/W - possibly more hours when the store needs.Various shifts available including evenings & weekends.We are seeking a Customer Service Representative to join our team at SPAR. As a key member of our store team, you will play a vital role in supporting our store management and creating a positive...
-
Customer Support Representative
4 days ago
Coventry, Coventry, United Kingdom Octopus Energy Full timeAbout the RoleWe are seeking a highly skilled Customer Support Representative to join our team in Coventry City Centre. As a key member of our Operations department, you will be responsible for delivering exceptional customer service and support.The successful candidate will have excellent communication skills, a passion for helping others, and a strong...
-
Customer Support Representative
2 weeks ago
Coventry, Coventry, United Kingdom MSX International Full timeEmpowering Customer ExperiencesWe are seeking a skilled Customer Support Representative to join our team at MSX International. As a key member of our Client Relationship Centre, you will play a vital role in delivering exceptional customer experiences across multiple channels, including Chat and Social Media.About the RoleIn this dynamic and fast-paced...
-
Customer Service Representative
5 months ago
Coventry, United Kingdom DCG Logistics Full timeDCG Logistics UK LTD are an international freight forwarder with depots in Coventry, Chelmsford, Witham, and Dartford. With the expansion of our business, we are seeking a dynamic and motivated Entry-Level Customer Service Representative to join our team. This role offers an excellent opportunity for recent graduates to gain valuable experience in the...
-
Customer Support Representative
5 months ago
Coventry, United Kingdom DDM Health Ltd Full timeDDM provides award-winning, world-leading digital health interventions (i.e digital health programmes) that have peer-reviewed, published health outcomes. Our health interventions, like the Low Carb Program, have been featured in the New Scientist, The Times, Daily Mail, and BBC with thousands of people placing their type 2 diabetes into remission. REQUIRED...
-
Customer Service Representative
4 weeks ago
Coventry, Coventry, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a Customer Service Representative to deliver excellent service and support to our customers. Key responsibilities include engaging with customers, participating in operational workflow, and collaborating with team members to meet and exceed goals.Requirements:High school diploma or equivalent.Experience in customer service or retail is...
-
Customer Account Representative
5 months ago
Coventry, United Kingdom Parker Hannifin Corporation Full time**Responsibilities** **Role Summary** As a Customer Account Representative at Parker Meggitt, you’ll be first point of contact for many if our customers, where you will be responsible for delivering a world-class service. In this role you will support the business by responding to customer enquiries, updating business systems, collaborating internally to...
-
Customer Service Representative
5 months ago
Coventry, United Kingdom Contechs Full time**Customer Service Representative** **Duration: 6 Month** **Location: Whitley, Coventry** **£22.15 per hour Inside IR35 - Umbrella Rate** **Position Description**: - You'll be responding to clients enquiries and complaints on our exciting vehicle line up and products. - You will also be introducing customers to the Retailer network and will be...
-
Customer Service Representative
1 month ago
Coventry, Coventry, United Kingdom Octopus Energy Full timeWe're looking for a talented individual to join our team as a Customer Service Representative. As a key member of our Operations team, you'll be at the forefront of delivering exceptional customer experiences.As a Customer Service Representative, you'll be responsible for handling customer inquiries and providing support via phone and email. You'll work...
-
Water Treatment Specialist
7 days ago
Coventry, Coventry, United Kingdom Hydro-X Full timeAbout the RoleWe are seeking a highly skilled Water Hygiene Technician to join our team at Hydro-X. This is an exciting opportunity for an experienced professional to work with us in delivering effective water treatment and hygiene services.Key ResponsibilitiesService and maintain all types of systems and water treatment equipmentPerform temperature checks,...
-
Customer Service Representative
6 months ago
Coventry, United Kingdom Contechs Full time**Position Title: Customer Executive** **Duration: 8 Month Rolling Contract** **Location: Whitley, Coventry** **Inside IR35 Rate - £23.00 per hour** **We are representing our high profile client in the automotive industry and have an opportunity for a Customer Executive in Coventry.** **Position Description**: - As a Customer Executive, you will be a...
-
Customer Service Representative
3 weeks ago
Coventry, United Kingdom CV-Library Full timePosition: Customer Service Representative Location: Coventry Salary: £25,000 - £26,500 per annum (DOE) Employment Type: Permanent, Full-Time About the Role: Our client, a well-established company known for their commitment to customer satisfaction, is looking for a dedicated Customer Service Representative. This role is ideal for a friendly,...
-
Customer Service Representative
4 weeks ago
Coventry, Coventry, United Kingdom AF Blakemore & Son Ltd Full timeCustomer Service Representative Job OpportunityConvenience Store Assistant RoleWe are seeking an experienced and enthusiastic Customer Service Representative to join our team at SPAR. As a Customer Service Representative, you will be responsible for providing exceptional customer service and assisting with the smooth operation of our convenience store.Key...
-
Customer Service Representative
4 weeks ago
Coventry, Coventry, United Kingdom Travelex Full timeCustomer Service RepresentativeAbout the Role:We are seeking a highly skilled Customer Service Representative to join our team at Travelex. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, assisting with all their travel money needs, and offering great rates.Key...
-
Customer Service Representative
5 months ago
Coventry, United Kingdom AXO Student Living Full timeAXO Student Living is a student accommodation provider committed to providing students worldwide with much more than just a room. We aim to give our residents a unique living experience to enhance their academic journey and ensure that their time at university is packed full of great experiences and amazing friendships whilst enjoying our wonderful, secure...
-
Customer Service Representative-mandarin Speaking
6 months ago
Coventry, United Kingdom DCG Logistics Full timeDCG Logistics UK LTD are an international freight forwarder with depots in Coventry, Chelmsford, Witham, and Dartford. With the expansion of our business, we are seeking a dynamic and motivated Entry-Level Customer Service Representative to join our team. This role offers an excellent opportunity for recent graduates to gain valuable experience in the...
-
Customer Service Representative
4 weeks ago
Coventry, Coventry, United Kingdom West Midlands Combined Authority Full timeWe are seeking a skilled Customer Service Representative to join our team at Coventry Bus Station. As a key member of our operational team, you will be responsible for delivering exceptional customer service and providing ticketing, travel, and journey solutions to our customers.The ideal candidate will have experience of delivering exceptional service in a...
-
Customer Service Representative
5 months ago
Coventry, United Kingdom AXO Student Living Full time**Job Summary/Goal**: As a customer service representative you will be supporting customers by providing helpful information, answering questions, and responding to complaints. You are the front line of support for our clients and customers and you will help us in ensuring that customers are satisfied with our products, services, and features. **Working...
-
Customer Service Representative
2 days ago
Coventry, Coventry, United Kingdom Freejobquotes.co. Full timeFreejobquotes.co is a market leader in the retail industry, offering a full-time sales opportunity for motivated individuals. As a Customer Service Representative, you will be responsible for providing first-class customer service and supporting the sales team in achieving sales targets.About UsWe are committed to delivering exceptional customer satisfaction...