Customer Service Advisor

2 weeks ago

Chorley, United Kingdom Adecco Full time

**Adecco Recruitment are currently recruiting for on behalf of our client, a Banking Advisor/Cashier to work within retail banking.**

Permanent/Full time

37.5 hours a week; Monday - Friday 8.45am - 5.15pm and rota'd Saturdays 8.45am - 12.15pm

Must be able to cover Chorley and Leyland branches.

25 days holiday plus Bank Holidays per annum (rising with service)

Pension; employer contribution 5%

Great benefits package after successful probation inc. healthcare cashback, high street discounts, holiday purchase.

**Job Purpose**

Provide the first point of contact for branch members, delivering an outstanding customer experience in every interaction; both new and existing. Responsible for building deep and meaningful customer relationships through proactively identifying customer needs and explaining the benefits of products and services.

**Main Duties and Responsibilities**
- Operate till position undertaking a wide range of cashiering duties and take full responsibility for all monies held in the till.
- Speak with confidence around the branch's full range of services and products articulating the benefit of these to the Members.
- Ensure an excellent customer experience by adopting a customer first mentality and actively ask for feedback from both Members and colleagues.
- Undertake all branch administrative duties assigned to you as part of your daily role. This includes account opening, dealing with complex enquiries, supporting Members through bereavement, etc, both face to face and on the telephone.
- Maintain knowledge and comply with all legal responsibilities and codes of conduct.
- Comply with the branch's security, regulatory and operational procedures.
- Complete all assigned training and knowledge checks in a timely manner.
- Keep up to date with key communications and changes to products, services and processes.
- Carry out such other duties, which are consistent with the nature, responsibilities and expectations of the position.
- Prioritise customer needs and provide a high standard of service.

**Technical skills, knowledge and experience requirements**

**Essential**:
Excellent communication skills both written and verbal.
- Experience of Microsoft packages including word & excel.
- Ability to independently manage multiple tasks.
- Strong attention to detail.
- Cash handling and ability to balance a till.
- Strong administrative skills.

**Desirable**:
5 GCSE at Grade C or above including Maths and English or equivalent.

Experience of working in a customer service environment.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

To speak to a recruitment expert please contact Ramona Mulligan

  • Customer Service Advisor

    3 weeks ago

    Chorley, United Kingdom Fresh Perspective Resourcing Ltd Full time

    Are you a fun loving and hard-working Customer Service Advisor seeking an exciting new position? If you love talking to people, being organised and making a difference Delivering an amazing customer service And having a laugh with your teammates in the process Then we have the job for you! We’re on the hunt for an ambitious and confident Customer...

  • Customer Service Advisor

    2 months ago

    Chorley, United Kingdom Fresh Perspective Resourcing Ltd Full time

    Are you a super Customer Service Advisor who is passionate about going above and beyond? Can you build rapport and relationships over the phone? Do you want to work with a supportive, fun team? Well, we’ve got the perfect role for you! You’ll be working with a fantastic company who not only look after you, but they’ll also help you progress! **As...

  • Customer Service Advisor

    5 days ago

    Chorley, United Kingdom Jobwise Ltd Full time

    **Are you passionate about customer service? Would you like to work for a high profile company with a fantastic national reputation? This is an amazing chance for an immediate start in a career with a fabulous company! There’s a salary of up to £22,573 and benefits that include 30 days holidays including bank holidays, bonus scheme, staff discount,...

  • Customer Service Advisor

    2 months ago

    Chorley, United Kingdom City Plumbing Full time

    **#BelongWithUs**: Come and join us as a Customer Service Advisor and help us to exceed customer expectations and share our success in a committed and friendly environment **The role**: As a Customer Service Advisor, you’ll be committed to delivering an outstanding level of service. The Customer Service Advisor will be able to communicate at all levels...

  • Customer Service Advisor

    4 weeks ago

    Chorley, United Kingdom Indevor Group Limited Full time

    **Customer Service Advisor £25,000 - £28,000 + 10% Pension, Unlimited Holidays, Free Lunch, Free Gym, Mobile Phone and More** Indevor Group are a UK Leading Construction Support Business. We support the end to end development of Construction projects across the UK Housebuilding Industry. As a Customer Service Advisor, you will be responsible...

  • Customer Services Advisor

    2 weeks ago

    Chorley, United Kingdom Prestige Recruitment Group Full time

    Looking for a Customer Service Advisor based in Chorley to join a successful team in the banking industry on the high street. This is a pivotal role to provide outstanding customer service for new and existing members, proactively identifying customer needs and explaining the benefits of our products and services they have to offer. The role of a banking...

  • Customer Service Advisor

    2 weeks ago

    Chorley, United Kingdom Autocentre Limited Full time

    **Customer Service Advisor** **Start date: ASAP** **Wage: £24,000 - £30,000 and upwards dependent on skills, knowledge and experience** **Customer service experience essential** **Monday - Friday: 08:00 - 17:30** **Why Us?** At Autocentre, we're not just a garage - we're a long standing independent business based in Chorley that believes in nurturing...

  • Dhs Customer Service Advisor

    2 months ago

    Chorley, United Kingdom DHS Full time

    **#BelongWithUs**: Come and join us as a Customer Service Advisor and help us to exceed customer expectations and share our success in a committed and friendly environment **The role**: As a Customer Service Advisor, you’ll be committed to delivering an outstanding level of service. The Customer Service Advisor will be able to communicate at all levels...

  • Dhs Customer Service Advisor

    4 weeks ago

    Chorley, United Kingdom DHS Full time

    **#BelongWithUs**: Come and join us as a Customer Service Advisor and help us to exceed customer expectations and share our success in a committed and friendly environment **The role**: As a Customer Service Advisor, you’ll be committed to delivering an outstanding level of service. The Customer Service Advisor will be able to communicate at all levels...

  • Dhs Customer Service Advisor

    5 days ago

    Chorley, United Kingdom DHS Full time

    **#BelongWithUs**: Come and join us as a Customer Service Advisor and help us to exceed customer expectations and share our success in a committed and friendly environment **The role**: As a Customer Service Advisor, you’ll be committed to delivering an outstanding level of service. The Customer Service Advisor will be able to communicate at all levels...

  • Dhs Customer Service Advisor

    5 days ago

    Chorley, United Kingdom DHS Full time

    **#BelongWithUs**: Come and join us as a Customer Service Advisor and help us to exceed customer expectations and share our success in a committed and friendly environment **The role**: As a Customer Service Advisor, you’ll be committed to delivering an outstanding level of service. The Customer Service Advisor will be able to communicate at all levels...

  • Customer Service Advisor

    6 days ago

    Chorley, United Kingdom The Best Connection Employment Group Full time

    The Best Connection has an exciting opportunity for a CUSTOMER SERVICE ADVISOR role, based in Buckshaw Village, Chorley. You will serve as a point of contact for customers with queries about products, orders and deliveries. **Main/key Responsibilities**: - Dealing with different Customer queries every day. - Demonstrate high quality customer...

  • Customer Service Advisor

    2 months ago

    Chorley, United Kingdom The Best Connection Employment Group Full time

    The Best Connection has an exciting opportunity for a Customer Service Advisor role, based in Buckshaw Village, Chorley. You will serve as a point of contact for customers with queries about products, orders and deliveries. **Main/key Responsibilities**: - Dealing with different Customer queries every day. - Demonstrate high quality customer...

  • Customer Service Advisor

    6 days ago

    Chorley, United Kingdom The Best Connection Employment Group Full time

    The Best Connection has an exciting opportunity for a Customer Service Advisor role, based in Buckshaw Village, Chorley. You will serve as a point of contact for customers with queries about products, orders and deliveries. **Main/key Responsibilities**: - Dealing with different Customer queries every day. - Demonstrate high quality customer...

  • Customer Service Advisor

    1 week ago

    Chorley, Lancashire, United Kingdom The Best Connection Employment Group Full time

    The Best Connection has an exciting opportunity for a CUSTOMER SERVICE ADVISOR role, based in Buckshaw Village, Chorley.You will serve as a point of contact for customers with queries about products, orders and deliveries.Main/key Responsibilities: Dealing with different Customer queries every day. Demonstrate high quality customer service.Experience:...

  • Dhs Customer Service Advisor

    2 weeks ago

    Chorley, United Kingdom DHS Full time

    **#BelongWithUs**: Come and join us as a Customer Service Advisor and help us to exceed customer expectations and share our success in a committed and friendly environment **The role**: As a Customer Service Advisor, you’ll be committed to delivering an outstanding level of service. The Customer Service Advisor will be able to communicate at all levels...

  • Customer Service Advisor

    1 month ago

    Chorley, United Kingdom JOB commercial Full time

    Here at JOB Consultancy, we are recruiting for a Customer Service Advisor to work for one of our clients based in Chorley. The hours of work are Monday - Friday between the hours of 8:00 am - 18:00 pm. With a salary of up between £21,000 - £25,000 negotiable. **Key Responsibilities will include**: - Make and receive calls from referred customers who...

  • Customer Service Advisor

    2 weeks ago

    Chorley, United Kingdom JOB commercial Full time

    Here at JOB Consultancy, we are recruiting for a Customer Service Advisor to work for one of our clients based in Chorley. The hours of work are Monday - Friday between the hours of 8:00 am - 18:00 pm. With a salary of up between £21,000 - £25,000 negotiable. **Key Responsibilities will include**: - Make and receive calls from referred customers who...

  • Customer Service Advisor

    3 weeks ago

    Chorley, United Kingdom Jobwise Full time

    **Have you got Customer Service experience? If you are looking for Customer Service work with a fantastic company in the Chorley area, we’d love to hear from you. We have positions with a range of companies across the region who offer immediate starts and there’s often the chance for a permanent role as on average, 1 in 8 of our temporary jobs becomes a...

  • Service Advisor

    3 weeks ago

    Chorley, United Kingdom Evans Halshaw Ford Full time

    **Service Advisor** **Evans Halshaw Ford Chorley** **Salary of £22,302 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service Advisor...