Customer Service Advisor

2 weeks ago


Chorley, United Kingdom Fresh Perspective Resourcing Ltd Full time

Are you a super Customer Service Advisor who is passionate about going above and beyond?

Can you build rapport and relationships over the phone?

Do you want to work with a supportive, fun team?

Well, we’ve got the perfect role for you

You’ll be working with a fantastic company who not only look after you, but they’ll also help you progress

**As a Customer Service Advisor your roles and responsibilities will include**:

- Operating as the first point of contact for new cases/customers
- Receiving inbound calls from customers and making outbound calls from referrals
- Setting up new cases and speaking to clients over the phone to get all relevant info
- Explaining to clients the next steps in the process and keeping them at ease
- Updating the system with all details and making sure everything is correct
- Potentially looking at liability to support other team members

**We are looking for a Customer Service Advisor the following skills and experience**:

- Previous FNOL (first notification of loss) claims experience preferred, but not essential
- Ideally experience working in a call centre or office environment
- Confident with the use of Microsoft Office
- Excellent communication skills and take pride in providing great customer service
- A willingness to learn, progress and be enthusiastic and self-motivated
- Positive, proactive, and engaging member of the team with an inquisitive mindset

**As a Customer Service Advisor, you can expect a salary of between £21,000 - £25,000, plus benefits such as**:

- 23 days, plus Bank Holidays
- Private healthcare after 12 months of service
- Death in service
- Pension Scheme
- Progression opportunities

**Salary**: £20,000.00-£25,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Chorley, PR7 1BS: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work Location: One location

Reference ID: 120323



  • Chorley, United Kingdom City Plumbing Full time

    **#BelongWithUs**: Come and join us as a Customer Service Advisor and help us to exceed customer expectations and share our success in a committed and friendly environment **The role**: As a Customer Service Advisor, you’ll be committed to delivering an outstanding level of service. The Customer Service Advisor will be able to communicate at all levels...


  • Chorley, United Kingdom DHS Full time

    **#BelongWithUs**: Come and join us as a Customer Service Advisor and help us to exceed customer expectations and share our success in a committed and friendly environment **The role**: As a Customer Service Advisor, you’ll be committed to delivering an outstanding level of service. The Customer Service Advisor will be able to communicate at all levels...

  • Service Advisor

    3 weeks ago


    Chorley, United Kingdom Evans Halshaw Ford Full time

    **Service Advisor** **Evans Halshaw Ford Chorley** **Salary of £22,302 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service Advisor...

  • Customer Service

    1 month ago


    Chorley, United Kingdom The Best Connection Employment Group Full time

    The Best Connection has an exciting opportunity for a CUSTOMER SERVICE CO-ORDINATOR role, based in Buckshaw Village, Chorley. You will serve as a point of contact for customers with queries about products, orders and deliveries. This position is 10 months maternity cover. **Main/key Responsibilities**: - Dealing with different Customer queries every...

  • Sales Advisor

    1 month ago


    Chorley, United Kingdom New Look Full time

    **SALES ADVISOR**: **Level**: L8 - Retail Staff **Closing Date**: 31/03/2023 **Permanent / Fixed Term**: Permanent **Store Location**: Chorley **Contract variations available**: 12 hours **More about the role**: **About Us** At New Look we all stand by our brand values; keep it simple, be brave, think customer, act with pace and take...


  • Chorley, United Kingdom Clarify Consultancy Ltd Full time

    Due to rapid growth and expansionthis successful international manufacturing company requires aCustomer Service Representative to be the first point of contactfor their clients.Reporting to theSales Manager duties to include:Responding to customer queries aboutservices Providing price quotationsand explaining product pricing Makingoutbound customer calls in...


  • Chorley, United Kingdom SR Supply Chain Consultants Ltd Full time

    **PURPOSE OF ROLE**: As the Customer Engagement Coordinator, your role is pivotal in delivering outstanding service to both new and existing learners at SRSCC. You will serve as the primary contact, ensuring they derive the utmost value from our training. Your responsibilities include fostering relationships, comprehensively understanding employer,...


  • Chorley, United Kingdom 123 Recruitment and Training Full time

    **Job description** Location: Chorley £30,000 - OTE £60,000 Monday - Friday Office Based Are you an expert in building relationships and creating great rapport and trust with your clients? Happy to work to financial targets but hate KPIs? Then we have a fantastic job for you! Based in Chorley, this is a fantastic opportunity to join a thriving...


  • Chorley, Lancashire, United Kingdom findajob.dwp Full time

    Chorley Electrical Traders Limited in Chorley are recruiting for an Apprentice Customer Service Assistant. The successful candidate will work towards their Level 2 Customer Service qualification which will take approximately 17 months to complete.Duties: Assisting in the sales and warehouse and on the busy trade counter of an electrical wholesaler Dealing...

  • Retentions Advisor

    1 month ago


    Chorley, United Kingdom 123 Recruitment and Training Full time

    **Job description** **Retentions Advisor** **Salary £25,000 OTE £50,000** **Based in Chorley** Monday - Thursday 08:45am to 17:30pm, Friday 17.00 finish. Plus one in every four consecutive Saturdays 08:50 to 14:00pm Role Summary You will be responsible to handle customer enquiries for insurance quotations. These enquiries are inbound calls and...

  • Insurance Advisor

    1 month ago


    Chorley, United Kingdom Uniting People Full time

    **Role**: - Contacting high quality customer data - Objection Handling - Building up rapport with customers quickly - Liasising with internal teams - Working towards targets/KPI’s - Providing a great service to customers **Working Hours**:Monday to Thursday - 9.20 to 6.30pm and Friday - 9.15am to 3.30pm - 37.5 hour working week If your Disciplined in...


  • Chorley, United Kingdom PAR Group Full time

    Here at PAR Group, we encourage all employees to share their ideas to provide a better service and a more efficient process; providing you with the power to grow and build your career in a forward thinking company. We have an affable sales team who work closely with every department towards the same company driven goal - excellent customer service. As a...

  • Service Colleague

    1 month ago


    Chorley, United Kingdom Asda Full time

    **Job Title**: Service Colleague ***Location**: Chorley ***Employment Type**: Part time ***Contract Type**: Fixed Term (Fixed Term) ***Shift Pattern**: Work Shift: Days ***Hours per Week**: 21 ***Pay Rate**: £11.44 ***Category**: Retail Hourly Colleagues, Sales Staff ***Closing Date**: 27 April 2024 Service Colleague Our operation runs 24 hours per day, 7...

  • Lead Generator

    1 month ago


    Chorley, United Kingdom 123 Recruitment and Training Full time

    **Job description** **Job description** Salary £25,000 per annum + Uncapped commission OTE £30,000 + Daily Incentives We are at an exciting stage on our business journey, and we are looking for talented sales agents who are ready for a challenge. The primary focus of this role is to work with our team to develop and deliver strong lead generation,...

  • Service Colleague

    6 days ago


    Chorley, Lancashire, United Kingdom Asda Full time

    Service Colleague - Chorley Job TitleService Colleague - NightsLocationChorleyEmployment TypePart timeContract TypeFixed Term (Fixed Term)Hours per Week30SalaryCompetitive salaryCategoryRetail Hourly Colleagues, Sales StaffClosing Date22 May 2024Please note this role is nights.Service ColleagueOur operation runs 24 hours per day, 7 days per week and with...


  • Chorley, United Kingdom Asda Full time

    **Job Title**: Customer Delivery Driver ***Location**: Chorley ***Employment Type**: Part time ***Contract Type**: Fixed Term (Fixed Term) ***Shift Pattern**: Work Shift: Afternoons ***Hours per Week**: 15 ***Pay Rate**: £11.44 ***Category**: Retail Hourly Colleagues, Sales Staff ***Closing Date**: 29 May 2024 About the Role Our operation runs 24 hours...

  • Service Colleague

    2 weeks ago


    Chorley, United Kingdom Asda Stores Ltd Full time

    Job Title Service Colleague Location Chorley Employment Type Part time Contract Type Fixed Term (Fixed Term) Shift Pattern Work Shift: Afternoons Hours per Week 15 Pay Rate £11.44 Category Retail Hourly Colleagues, Sales Staff Closing Date 16 May 2024 Service Colleague Our operation runs 24...

  • Service Desk Analyst

    4 weeks ago


    Chorley, United Kingdom TVS-SCS Full time

    Job Overview We are looking for a Service Desk Analyst to join our team and commitment to providing excellent IT Support across TVS Supply Chain Solutions. As a Service Desk Analyst at TVS Supply Chain Solutions you will provide 1 st level support across our internal Customers and Colleagues, in terms of their IT equipment and associated software. You...


  • Chorley, United Kingdom PAR Group Full time

    Plastic and Rubber Group Limited - Company Number 7173176 Job Location: PAR Group | Preston | PR6 7BX , Permanent. Job Hours: 42.5 hours per week. Job Schedule: Monday to Friday, 08:00 - 17:00 Remuneration: From £19,006.00 to £28,000 depending on age and experience. PAR Group is a market leader in the manufacture, process and supply of plastic,...

  • Service Engineer

    4 weeks ago


    Chorley, United Kingdom CB Staffing Group Full time

    JobDescriptionWe are seeking askilled Generator / Repair Engineer to join our clients team inShrewsbury. The successful candidate will be responsible for themaintenance and repair of a range of equipment and machinery. It isessential you have solid experience working withGenerators.TasksResponsibilities:To liaise withcustomers to support the service warranty...