Customer Service Advisor

7 months ago


Chorley, United Kingdom Jobwise Ltd Full time

**Are you passionate about customer service? Would you like to work for a high profile company with a fantastic national reputation? This is an amazing chance for an immediate start in a career with a fabulous company There’s a salary of up to £22,573 and benefits that include 30 days holidays including bank holidays, bonus scheme, staff discount, healthcare, paid overtime, free parking and a pension scheme.**

**What will you be doing as a Customer Service Advisor?**

Working as part of a friendly customer service team, you will be dealing with customers across the UK. Duties will include:

- Providing advice and guidance to customers
- Taking and placing customer orders
- Assisting with customer queries and issues and finding solutions
- Advising on delivery times
- Complaint handling
- Updating customer records on the inhouse systems
- Keeping up to date with new products services and policies

**We would LOVE to hear from you if you have the following skills and experience**:

- Previous experience customer service experience, ideally in a contact centre or other phone based role although this is not essential
- Fantastic verbal and written communication skills
- IT literate
- Empathetic and customer focused
- Good problem solver
- Team player

**What will you get in return for your work as a Customer Service Advisor?**
- A basic salary of £22,573
- Bonus based on customer feedback and performance
- 30 days holiday including bank holidays, rising to 33 days holiday including bank holidays
- Free parking
- Paid overtime
- Pension scheme with life assurance
- Staff discount scheme
- Employee assistance programme
- Enhanced maternity, paternity and adoption pay
- Highly structured training programme
- Fantastic career prospects

**To Apply**:
If this sounds like a Customer Service Advisor role you will LOVE, please send your CV today

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**Job Types**: Full-time, Permanent

**Salary**: £22,573.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Health & wellbeing programme
- On-site parking
- Store discount
- Work from home

Schedule:

- Monday to Friday
- Overtime

Supplemental pay types:

- Bonus scheme

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person



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