Client Liaison Coordinator
6 months ago
**CLIENT LIAISON COORDINATOR**
A temporary contract until the end of June, with the expectation to extend as Client Liaison Coordinator to assist the growth of a well-known exhibition event specialising in sustainable heating, water, air and electricity.
**CLIENT LIAISON COORDINATOR ROLE**:
- Being responsible for calling up to six hundred existing clients who have agreed to take part in a trade show over the next 4 months to identify opportunities for the sales and marketing team
- Making upwards of twenty quality calls per day to clients to ensure clients are satisfied.
- Speaking with existing clients to create awareness around further services offered by Lyrical Communications such as marketing and sales solutions.
- Collaborating with the sales and marketing teams focusing on client requirements surrounding tailored services and solutions.
- Working with pace, care, and professionalism to maintain a high volume of client calls.
- Assisting and raising any client inquiries and concerns within the team
**CLIENT LIAISON COORDINATOR ESSENTIALS**:
- Minimum 12 months of a phone-based role in an office with outbound call experience
- Comfortable working 5 days in an office
- Problem-solving and decision-making skills
- An excellent communicator, both verbal and written
- Self-motivated and reliable
- Excellent phone manner
- Highly organised with a pro-active working style
- Team player and the ability to offer support outside of main responsibilities
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