Client Liaison Specialist
3 weeks ago
We are looking for a skilled Property Maintenance Coordinator to join our team at Cherry Pick People. As the primary liaison between real estate clients, engineers, and property occupants, you will play a crucial role in maintaining and enhancing client relationships, coordinating property maintenance projects, and ensuring a seamless service experience.
This is an exciting opportunity to grow within our business to leadership level. The ideal candidate will possess a blend of property maintenance knowledge, project management skills, and customer service excellence, and will be rewarded with a competitive salary ranging from £35,000 to £45,000, based on experience.
What You Will Do:
- Maintain strong and positive relationships with real estate clients, engineers, and property occupants.
- Manage client expectations and identify opportunities for account growth.
- Coordinate property maintenance projects, ensuring efficient scheduling and delivery of work.
- Deliver outstanding customer service by understanding client needs, addressing concerns promptly, and managing expectations effectively.
- Handle escalations and issues related to maintenance tasks, providing swift and practical solutions.
- Oversee project quality, ensuring all tasks are completed to a high standard and meet client requirements.
- Provide detailed progress updates, maintenance reports, and client feedback to all stakeholders.
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