Call Centre Agent

4 weeks ago


Bristol, United Kingdom Pear Tree Recruitment Full time

Do you have a passion for customer service?

Do you love talking to people?

Our client is an award-winning and customer-focussed insurance company in Bristol. Due to ongoing success, they are looking for enthusiastic Customer Service Advisors to join their underwriting team at their Regional Service Centre in Bristol.

**Duties and Responsibilities**

As a Customer Service Advisor, you will be fully trained to review and evaluate risk across a variety of personal insurance products (Motor, Home, Travel and Pet).

You will assist a network of agents who deal directly with their customers with renewals and mid-term adjustment of existing policies and the set-up of new policies.

The agents will be your customers, and you will enjoy building strong working relationships and delivering them a first class service mostly via phone and with some live-chat.

Most of these come via phone, and although our Agents can also interact with you via a live-chat function, a large part of your role will be receiving a high-volume of phone calls.

**Salary and Benefits**
- A market leading salary of up to £24,000 depending on your experience
- Annual company performance bonus (up to 10%)
- The opportunity to gain recognised insurance qualifications (plus a bonus when you pass them)
- 25 days holiday plus the option to buy more
- Excellent overall benefits package
- Full training and ongoing career development

Work-life balance is important to them, so you will only be required to work office hours between 8.00 a.m. and 6.00 p.m. (35 hours a week) with no evenings or weekends. They also have a hybrid working model which means that once you’re up to speed, you will have the flexibility to work from home up to 80% of the time.

**Skills and Experience**

Whatever your experience - insurance, financial services, contact, retail or hospitality - if you love working with people and are happy to be on the phones, we would love to hear from you

**Job Types**: Full-time, Permanent

**Salary**: Up to £24,000.00 per year

Schedule:

- 8 hour shift
- Monday to Friday

Application question(s):

- Do you have the necessary documentation to support your right to work in the UK?

Work Location: One location


  • Call Centre Agent

    3 weeks ago


    Bristol, United Kingdom CSP U.K. LTD Full time

    We are seeking a motivated Call Centre Agent to join our team.As a Call Centre Agent, you will be the frontline support for our customers, handling inquiries, providing information, and resolving issues to ensure a positive customer experience. **Duties**: - Answer incoming calls and respond to customer queries - Make outbound calls to potential customers...

  • Call Centre Agent

    2 weeks ago


    Bristol, United Kingdom Alfred Recruitment Full time

    **Helpdesk Advisor | Customer Service Advisor | Investment Specialist | Investment Helpdesk Consultant | Helpdesk Consultant | Customer Service Agent | Call Centre | Contact Centre** Permanent Bristol - hybrid working £23,000 + 10% annual bonus Monday-Friday & every 3rd Saturday 9:30-12:30 37.5 hours per week, shifts between 8am-6pm **The...

  • Call Centre Agent

    2 months ago


    Bristol, United Kingdom Bupa Dental Care Full time

    **Inbound Call Centre Agent** **Permanent, Full-time** **Hybrid working/Bristol office 3 days a week** We're looking for self-motivated individuals who are looking to work in a friendly, supportive, team-orientated, and customer-driven environment You will provide a confident, knowledgeable and efficient front-line service to our Bupa customers and...


  • Bristol, United Kingdom THE CLOUT AGENT LTD Full time

    We are seeking a skilled and customer-oriented Call Center Representative to join our team. As a Call Center Representative, you will be responsible for handling inbound and outbound calls, providing excellent customer service, and assisting customers with their inquiries and concerns. **Responsibilities**: - Answer incoming calls promptly and...

  • Call Centre Agent

    2 weeks ago


    Bristol, United Kingdom J11247 Full time

    Our client based in Bristol is looking to recruit full-time Call centre agents.They are the leading outsourced customer contact centre based in Bristol. Working hours: Full-time and Part-time available including weekends - Shifts are between 8am-10pm on rotation basis - 40 hours weekly. Training - full paid training provided As the first point of contact...

  • Call Centre Agent

    1 week ago


    Bristol, United Kingdom J11247 Full time

    Our client based in Bristol is looking to recruit full-time Call centre agents.They are the leading outsourced customer contact centre based in Bristol. Working hours: Full-time and Part-time available including weekends - Monday-Friday 9am-5pm Weekend shifts - 10am-4pm; 2pm-10pm; 5pm-9pm Training - full time training provided As the first point of...

  • Call Centre Agent

    2 weeks ago


    Bristol, United Kingdom Oak Tree Mobility Full time

    Do you enjoy engaging with customers and providing solutions to make their lives easier? Do you strive to reach your own personal and team goals? Do you like the idea of working within a fun team with exciting incentives and competitions? If so then we want to hear from you! At Oak Tree we are passionate about providing comfort, freedom, quality and value....

  • Call Centre Agent

    2 weeks ago


    Bristol, United Kingdom Oak Tree Mobility Full time

    Do you enjoy engaging with customers and providing solutions to make their lives easier? Do you strive to reach your own personal and team goals? Do you like the idea of working within a fun team with exciting incentives and competitions? If so then we want to hear from you! At Oak Tree we are passionate about providing comfort, freedom, quality and value....

  • Call Centre Agent

    4 weeks ago


    Bristol, United Kingdom Oak Tree Mobility Full time

    Do you enjoy engaging with customers and providing solutions to make their lives easier? Do you strive to reach your own personal and team goals? Do you like the idea of working within a fun team with exciting incentives and competitions? If so then we want to hear from you! At Oak Tree we are passionate about providing comfort, freedom, quality and value....

  • Call Centre Agent

    3 weeks ago


    Bristol, United Kingdom Oak Tree Mobility Full time

    Do you enjoy engaging with customers and providing solutions to make their lives easier? Do you strive to reach your own personal and team goals? Do you like the idea of working within a fun team with exciting incentives and competitions? If so then we want to hear from you! At Oak Tree we are passionate about providing comfort, freedom, quality and value....

  • Call Centre Agent

    2 weeks ago


    Bristol, United Kingdom Oak Tree Mobility Full time

    Do you enjoy engaging with customers and providing solutions to make their lives easier? Do you strive to reach your own personal and team goals? Do you like the idea of working within a fun team with exciting incentives and competitions? If so then we want to hear from you! At Oak Tree we are passionate about providing comfort, freedom, quality and value....

  • Call Centre Agent

    1 day ago


    Bristol, United Kingdom Oak Tree Mobility Full time

    Do you enjoy engaging with customers and providing solutions to make their lives easier? Do you strive to reach your own personal and team goals? Do you like the idea of working within a fun team with exciting incentives and competitions? If so then we want to hear from you! At Oak Tree we are passionate about providing comfort, freedom, quality and value....

  • Call Centre Agent

    1 day ago


    Bristol, United Kingdom Oak Tree Mobility Full time

    Do you enjoy engaging with customers and providing solutions to make their lives easier? Do you strive to reach your own personal and team goals? Do you like the idea of working within a fun team with exciting incentives and competitions? If so then we want to hear from you! At Oak Tree we are passionate about providing comfort, freedom, quality and value....


  • Bristol, United Kingdom Pear Tree Recruitment Full time

    Contact Centre Team Leader Bristol-based (some hybrid working) £32,000 per annum plus bonus Do you have contact centre leadership experience? My client, a market leader in their field, is recruiting for experienced contact centre Team Leaders to join their busy customer service operation. This is a great opportunity to step into an incredible...

  • Contact Centre Agent

    2 months ago


    Bristol, United Kingdom RWR Recruitment Full time

    RWR RECRUITMENT have an excellent opportunity for a professional and committed person to work for our client based in Bristol. We are looking for a Contact Centre Agent to join the team with an immediate start! **Job Type: Full Time.** **Salary**: £22,500 +£150 bonus per quarter pending KPI’s are met **Shifts**: Monday-Sunday 8hrs between 7am-7pm 7 -...


  • Bristol, United Kingdom Carbase Full time

    **Overview**: **Reference** BRMLCCA0723 **Salary** £20,000 - £25,000/annum **Job Location**: - United Kingdom - England - South West England - Bristol - Bristol **Job Type** Permanent **Posted** 02 June 2023 **CARBASE MULTILINGUAL CONTACT CENTRE AGENT WANTED**: **_ Salary:_** _£20,000 - with uncapped OTE of c.£25,000_ **_ Contract:_** _Full-time...

  • Call Centre Agent

    1 day ago


    Bristol, United Kingdom CHANNEL ALT LTD Full time

    **Duties**: - Answer incoming calls promptly and professionally - Upsell products or services to customers - Analyse customer needs to offer appropriate solutions - Perform data entry accurately and efficiently - Maintain phone etiquette standards at all times **Skills**: - Ability to communicate clearly and effectively - Strong data entry skills -...

  • Call Centre Agent

    4 days ago


    Bristol, United Kingdom CHANNEL ALT LTD Full time

    Are you a great communicator who enjoys helping people? Do you thrive in a fast-paced environment and have a knack for solving problems? If so, we want you to join our team! **Responsibilities**: - Handle inbound and outbound customer calls in a professional and courteous manner. - Respond to customer inquiries and provide accurate information about our...

  • Call Centre Agent

    2 weeks ago


    Bristol, United Kingdom COAST Recruit Full time

    Permanent £23000 Office based - onsite car parking **Working 4 days on and then 4 days off for 2 weeks 7am - 7pm and then switching to night shifts 7pm - 7am for 2 weeks** NO PREVIOUS EXPERIENCE NECESSARY! We are looking for people with excellent customer service skills to join our lovely client based in South Bristol. You will enjoy going above and...

  • Call Centre Operator

    3 weeks ago


    Bristol, United Kingdom Hays Specialist Recruitment Limited Full time

    Call Centre Operative required for Central Bristol business **Your new company** Central Bristol based business **Your new role** We are seeking Customer Call Centre Operatives to join this incoming call centre team in central Bristol. As a Customer Call Centre Operative, you will be responsible for answering and responding to a high volume of calls from...