Mdt Administrator
5 months ago
Job Introduction
As the MDT Administrator you'll manage the flow of suspected cancer referrals from Primary Care and contact patients to arrange appointments in accordance with NHS Cancer Waiting Times Guidance.
This can be a challenging yet rewarding role as you'll provide a point of communication and co-ordination for patients with suspected or confirmed cancer within the clinics of the Greater Manchester and North and North East Lincolnshire and Oldham dermatology services.
This is a full-time (37.5 hours per week) hybrid role with the opportunity to work from home 2 days per week. This role is based in Oldham with the requirement to travel to Grimsby or Scunthorpe as required for training and/or meetings on an ad hoc basis. Therefor, a full UK driving licence and access to a vehicle for work purposes is essential.
Main Responsibilities
This list is intended to summarise the key responsibilities and is not intended to cover every task that may be required of the role:
- To add all suspected cancer referrals from the E-referral system and those received via tele dermatology.
- To provide a first point of contact for patients on the cancer pathway to arrange the following appointments.
- Consultant led appointments.
- Procedure appointments
- Counselling appointments
- Follow up appointments.
- To outcome all suspected cancer appointments ensuring all patients are moved onto appropriate pathways
- Type all suspected cancer and confirmed cancer patients GP and hospital letters from clinicians’ consultations.
- To send onward referrals to local trusts within local KPI time frames
- To work closely with MDT coordinator to ensure all accurate data is registered on Somerset Cancer Register
- Attend weekly Multidisciplinary Team (MDT) meetings, offering cover when needed to the MDT Coordinator
- Ensure that high standards of customer service are provided by communicating effectively and appropriately with service users, colleagues, managers and a range of professionals from within and outside of the organisation.
Essential
- A full UK driving license and access to a vehicle for work purposes is essential as travel to cover sites is required.
- Good general education e.g. GCSEs or equivalent.
- Accurate and efficient IT and keyboard skills.
- Effective interpersonal, organisational and communication skills. Ability to communicate clearly with a wide variety of colleagues and service users, both verbally and in writing.
- Good planning and organisational skills and ability to meet deadlines.
- Ability to work with discretion, sensitivity and maintain confidentiality.
- Ability to prioritise and manage workload within a busy environment.
Desirable
- Previous experience in a similar role
- Experience using EMIS Web or Somerset Cancer Register
- Relevant administrative or IT qualifications to NVQ level 2 or equivalent experience in maintaining patient care database by entering new information as it becomes available; verifying findings and reports; backing up data
- Experience of working to KPIs
Other requirements: Demonstrates a positive commitment to upholding the organisation’s equality and diversity policies.
About The Company
We change lives by transforming health and care.
Established in 2006 we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.
Package Description
As an MDT Administrator, you’ll be part of our valued team covering our Greater Manchester and North & North East Lincolnshire services, receiving access to exclusive rewards and benefits including:
- Salary of £20,500 with access to our group pension
- Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
- Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
- Online and face to face help with your mental and physical wellbeing - from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
- Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
- An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our
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