Living Well Team Administrator

4 weeks ago


Oldham, Oldham, United Kingdom Pennine Care NHS FT Full time

Job Summary

The Living Well Team Administrator will provide administrative support to the Living Well Team, ensuring the efficient and effective management of referrals and enquiries.

Main Duties

  • Undertake comprehensive administration of referrals and enquiries, providing excellent customer service.
  • Ensure best practice standards are maintained at all times, adhering to the Trust's policies and procedures.
  • Collate relevant information to enable effective management of referrals/enquiries.
  • Facilitate day-to-day team functioning, including organizing and attending Multi-Disciplinary Team (MDT) huddles.
  • Contribute to the review of administrative processes within the Living Well Team.
  • Perform general clerical duties, including information gathering and dealing with internal and external post.
  • Deal with difficult telephone enquiries, providing advice and support as needed.
  • Work with and support the manager of the Team and other staff members.

About Us

The Living Well Team is part of Pennine Care NHS FT, providing mental health services to the community. We are committed to delivering high-quality care and support to our patients and staff.

Person Specification

  • Education: GCSE in English and Mathematics or equivalent.
  • Experience: Significant administrative experience in a similar environment.
  • Knowledge: Understanding of administrative processes, confidentiality, and data protection policies.
  • Skills: Ability to utilise a range of IT programmes, work flexibly, and prioritise workload.
  • Work-related circumstances: Must be flexible and willing to work across mental health services.


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